Hi All,
I wondered if anyone on the list has some insights into good/bad UX when it
comes to financial websites - specifically the application process (loans
etc..).
Initial research suggests the application process is quite poor and often
detached, both visually and functionality wise, from the
I know that USAA does a ton a great stuff with their loan app process
http://www.usaa.com. It's hard to get into the site though as you
need membership rights. If you know anyone that does I would
recommend taking a look.
Lis
http://www.elisabethhubert.com
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I suggest a read of Luke Wrobeleski's book Web Form Design book in
terms form design best practices. In fact, anything speaking to
eCommerce best practices would also be relevant given that in the end
it is all about converting the visitor.
>From a best practices stand-point Forrester publishes a
We did some work recently on www.permanenttsb.ie (current accounts,
savings and credit cards only).
Belen
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Posted from ixda.org (via iPhone)
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I would suggest you go to www.nextbanker.com and look for info there.
It's hands down the best resource about banking and especially PBM
out there.
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Posted from the new ixda.org
http://www.ixda.org/discuss?post=47652
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doh!
I meant netbanker.com sorry
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Posted from the new ixda.org
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Welcome to the Interaction Design Association (IxDA)!
To pos
