Re: [IxDA Discuss] Great Online Banking Experiences?

Change Sciences usability reports on Online Banking are quantitative, comprehensive, and beautifully narrated. They compare every top online bank in the US. An absolute must for anyone creating online banking experiences. http://www.changesciences.com -- Ripul Kumar Director, Usability Con

Re: [IxDA Discuss] Great Online Banking Experiences?

So far for me, BoA is the one with effective and comfortable interface for my needs. I also found Wells Fargo quite good. Nonetheless, both of these inflict some pain when they try to cram too much of info on a given page without using visual weights creatively. Wachovia (esp. their credit card s

Re: [IxDA Discuss] Great Online Banking Experiences?

If you want any quantitative and/or qualitative research findings on the subject of your question, you might want to consider looking at some of the usability research Change Sciences has done: www.changesciences.com . They specialize in studying usability issues for e-commerce and financia

Re: [IxDA Discuss] Great Online Banking Experiences?

Mint's visual design is spectacular, but they have the gall to pitch unsolicited credit card offers as a benefit to the consumer. I'm sure that's helpful to some users, but it's mostly helpful to Mint. (Clever business model, though, even if it irritates me.) I switched from Commerce to Bank of Am

Re: [IxDA Discuss] Great Online Banking Experiences?

I want what buxfer.com and similar services offer. But in my online bank experience - hooked up to my accounts. Sadly, this is not available in Sweden where I'm from.. Any banks offer this where you live? Demos? Johan On Jun 30, 2008, at 7:14 AM, Ehab Bandar wrote: There's a relatively unkno

Re: [IxDA Discuss] Great Online Banking Experiences?

I just wish all online banks had the features of mint.com does. Being able to break down spending and bills into nice pie charts and such. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Posted from the new ixda.org http://www.ixda.org/discuss?post=30833

Re: [IxDA Discuss] Great Online Banking Experiences?

For personal banking USAA does a great job (usaa.com). As a bank that serves the military community and their families they only have one branch in San Antonio, TX. Everything else is done online, over the phone, and by mail. Since this has been their business model from day one they have a very ca

Re: [IxDA Discuss] Great Online Banking Experiences?

Garanti Bank of Turkey as an absolute answer for your question. You can do any operation you can think of. And its the easiest online banking experience selected by user comments. Its winning European online banking award for last 5 or 6 years too. You can enter the demo version from the top righ

Re: [IxDA Discuss] Great Online Banking Experiences?

What's the security on that? Probably not FDIC insured.something else instead? On Jun 29, 2008, at 2:21 PM, Susan Dybbs wrote: Mint.com has excellent budgeting and financial planning tools. The site make money management a pleasure: nice aesthetics and interactions combined with useful f

Re: [IxDA Discuss] Great Online Banking Experiences?

There's a relatively unknown New Zealand-based site called xero.com that's pretty good from an overall UI design and usability sense. It's not a bank site per se, but an online accounting site that uses the customer's transaction information through bank feeds. Their online demo is pretty good too,

Re: [IxDA Discuss] Great Online Banking Experiences?

Mint.com has excellent budgeting and financial planning tools. The site make money management a pleasure: nice aesthetics and interactions combined with useful features. -Susan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Posted from the new ixda.org http://www.ixda.org/di

Re: [IxDA Discuss] Great Online Banking Experiences?

> Are there any stellar online banking experiences out there that you know of? Germany's Postbank, . Not necessarily "stellar" but still quite good (usable and accessible). -- Jens Meiert http://meiert.com/en/

Re: [IxDA Discuss] Great Online Banking Experiences?

To chart a low point in the experience of online banking check out the Irish bank AIB (aib.ie). For starters, you can only complete a transaction online during normal banking hours. And it goes downhill from there. Neil On Jun 27, 2008, at 9:30 AM, christine chastain wrote: I think Wacho

Re: [IxDA Discuss] Great Online Banking Experiences?

I was both a Chase and BOA customer and wound up closing my accounts at chase primarily because of BOA better online experience. i thought chase's experience (while improved from older version) was lousy have also had limited exposure to countrywide but remember being satisfied with it

Re: [IxDA Discuss] Great Online Banking Experiences?

Yes, Chase is pretty good. As soon as I log in, all my accounts are neatly listed. It's sometimes all I need to do. Plus, their variety of email and SMS alerts are very useful. Even more, I love ING Direct. Clean and simple. Putting your PIN in is nice. Click the numbers or type the letters rando

Re: [IxDA Discuss] Great Online Banking Experiences?

Hands down best banking experience I've ever had is Smile.co.uk http://www.smile.co.uk/images/flash/smiledemo/ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Posted from the new ixda.org http://www.ixda.org/discuss?post=30833

Re: [IxDA Discuss] Great Online Banking Experiences?

WaMu does everything I want it to, as well. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Posted from the new ixda.org http://www.ixda.org/discuss?post=30833 Welcome to the Interaction Design Association (Ix

Re: [IxDA Discuss] Great Online Banking Experiences?

Subject: Re: [IxDA Discuss] Great Online Banking Experiences? I think Wachovia is also pretty good and is one of the few banks that has done a good job bridging brick and mortar with the online world. On Fri, Jun 27, 2008 at 8:43 AM, Jeff White <[EMAIL PROTECTED]> wrote: > For me, Bank o

Re: [IxDA Discuss] Great Online Banking Experiences?

I think Wachovia is also pretty good and is one of the few banks that has done a good job bridging brick and mortar with the online world. On Fri, Jun 27, 2008 at 8:43 AM, Jeff White <[EMAIL PROTECTED]> wrote: > For me, Bank of America completely rocks. I've used their online banking > for > more

Re: [IxDA Discuss] Great Online Banking Experiences?

For me, Bank of America completely rocks. I've used their online banking for more than 5 years now, and have always loved it. Having lived in Charlotte, NC (BOA headquarters) in the past, I got to see their new ATM designs, which are a good example of Interaction Design at the overall experience/se

[IxDA Discuss] Great Online Banking Experiences?

Are there any stellar online banking experiences out there that you know of? --Ambrose Welcome to the Interaction Design Association (IxDA)! To post to this list ... [EMAIL PROTECTED] Unsubscribe http://www.ixda.