Hi Hallie!
I know the stares of which you speak :-) It's great you were able
to make the transition to the for-profit world. It's something I'm
trying to figure out myself now. I am not formally trained in UX,
but it's the framework from which I've approached my work, and only
recently realized
I work on the IA and Design team at Convio. My team does user-centered
redesigns for nonprofits. I do agree that it can sometimes be a
challenge to make the case for doing the research, but have found
that it makes such a difference to have actual data to get all of the
stakeholders aligned. I
Just to chime in a bit here... since 90% of the work we do at fluency
has been in the non-profit area I figured I'd share what I've
learned.
The one thing we often lose sight of which I think is true for
for-profit or non-profit organizations is the inability of us as
designers (myself
Fritz, you are so right about the goals and jargon. I can see you've
experienced the tug between program people who are fine with
raising awareness and the development teams who want to
fundraise. I think too often, nonprofits bring in web consultants
before they even have their goals defined.
Hi Denise:
I am so glad you brought up this discussion! You see, I'm a newbie
to UX/ID (still going to school). I thought I would be able to get
experience at this non-profit I'm currently working for. It seems
like that might not be the case. I spend more of my time using the
content management
Hi, Denise. I work for NPR and just wrote this case study for the AIGA
covering our recent redesign.
http://www.aiga.org/content.cfm/case-study-npr-org
Callie Neylan
Sr Designer, NPR User Experience Group
Welcome to the
Thanks Callie. Great work. For a nonprofit, you have a rather robust
web design team compared to issue-based nonprofits.
What was also striking is the commitment of NPR to train editorial
staff in creating multimedia. Is that training technical only? And
Owen must work for a very small company
Ugh - this is a topic I don't tend to discuss but I'll give my
experience here.
UX with non-profits has for me, been a very painful experience. The
leaders of the organizations having so much of a strong desire over
the presentation that it might be easier to pull my own teeth out
than to assist
I'm curious how many people here have case studies/experience working
with nonprofits in building effective websites.
For ten years, I have a worn the many hats required of nonprofit web
teams. One thread that has remained consistent is evangelizing a UX
approach to workflows, design and content
