[IxDA Discuss] Online Questionnaire Best Practices (Anyone remember that Interactions article?)

2008-10-21 Thread Chad Jennings
Howdy all - I am looking for a resource which outlines list best practices for online questionnaire creation. Want to provide some guidance to our marketing team. I remember reading a great one or two page article on Top Ten Best Practiced for User Questionnaires or something like that in

Re: [IxDA Discuss] Online Questionnaire Best Practices (Anyone remember that Interactions article?)

2008-10-21 Thread Caroline Jarrett
Chad Jennings: I am looking for a resource which outlines list best practices for online questionnaire creation. Want to provide some guidance to our marketing team. I remember reading a great one or two page article on Top Ten Best Practiced for User Questionnaires or something like that in

Re: [IxDA Discuss] Online Questionnaire Best Practices (Anyone remember that Interactions article?)

2008-10-21 Thread Jon [GMAIL]
Chad - Try http://interactions.acm.org/content/?p=461 (you'll need digital library access) Thanks, Jon . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Posted from the new ixda.org http://www.ixda.org/discuss?post=34633

Re: [IxDA Discuss] Online Questionnaire Best Practices (Anyone remember that Interactions article?)

2008-10-21 Thread Chauncey Wilson
The reference that Steve gave is a good one. Here are some additional references: Dillman, D. A. (2007). *Mail and internet surveys: The tailored design method 2007 update with new internet, visual, and mixed-mode guide**.* New York, NY: Wiley.** Robson, C. (2002). *Real world research