Re: [IxDA Discuss] User know-how about drop-down boxes

2008-06-02 Thread vlad
Thank you for all the answers. Caroline said "if you client thinks that 'too lazy to type' is a description of your users then maybe a bit of audience research would be a good idea." Well, when is that a bad idea? :) Katie said "normally I tab through forms, and invariably the drop down menu is s

Re: [IxDA Discuss] User know-how about drop-down boxes

2008-06-02 Thread Amanda Mallinger
Hi Robert, and Vlad too In response to Robert's question (Thanks for asking, I should have included this info. in the first place): Our market ranges from nonprofit volunteers to post grad. level fund development professionals ranging in age from 30-70, greater than half female (about 60%).

Re: [IxDA Discuss] User know-how about drop-down boxes

2008-06-02 Thread Caroline Jarrett
From: "vlad" <[EMAIL PROTECTED]> : A client of mine suggested an auto-complete field for a certain feature. : He also said the following: if a user is too lazy to type (which might be : true, as power users are : the ones who use the keyboard - or is it?) : we should also provide a classic drop-do

Re: [IxDA Discuss] User know-how about drop-down boxes

2008-06-02 Thread Robert Hoekman Jr
> > My comment was intended to be a direct response to whether or not users > know that they can type the first letter and have the drop-down list > advance…and to that my answer (again, based on our market) is still "no, > they do not." > Ah—I see now. I thought you were saying people didn't under

Re: [IxDA Discuss] User know-how about drop-down boxes

2008-06-02 Thread Robert Hoekman Jr
> > I've been working with customers and how they work with software > (first in support, then moved to development) for 9 years, and > customers didn't know then, and still do not (at least in our > market) understand type along features. Well, that's not entirely true. Example: a college stude

Re: [IxDA Discuss] User know-how about drop-down boxes

2008-06-02 Thread Robert Hoekman Jr
(Sorry for the re-post, Vlad—I forgot to hit Reply All.) > Don't you think that the users know that if they click a drop-down box, > they can type in the first letter of what they are looking for and the > browser would select the first option that starts with that letter for them? > First, I th

Re: [IxDA Discuss] User know-how about drop-down boxes

2008-06-02 Thread Mila Songer
I know several ladies who work at a retail H&R Block store during tax season (using PCs to fill out hundreds of USA federal income tax returns during tax season) and I have overheard them complaining about having to leave the keyboard and use the mouse for pull down menus. I was curious why they th

Re: [IxDA Discuss] User know-how about drop-down boxes

2008-06-02 Thread Amanda
Hi Vlad, I've been working with customers and how they work with software (first in support, then moved to development) for 9 years, and customers didn't know then, and still do not (at least in our market) understand type along features. To be fair, the features don't always work the same, which

[IxDA Discuss] User know-how about drop-down boxes

2008-06-02 Thread vlad
Hello list :) A client of mine suggested an auto-complete field for a certain feature. He also said the following: if a user is too lazy to type (which might be true, as power users are the ones who use the keyboard - or is it?) we should also provide a classic drop-down box with all the available