Rest Assured ??!!!!! What a load of crap. ! Your entire company needs to learn how to talk to people like people and ACTUALLY READ and listen to your paying customers.
I do not trust any information from your company at this point. Imagine telling a customer that they need to uninstall and completely remove not only a poor software program that the company hasn't been able to (or cared to) work the bugs out of, but ALSO their virus scanning software. - THEN reinstall both programs. !! **... and THAT is YOUR EASY FIX ??!!!! This issue will never be resolved until Logitech decides to focus on customers - $ paying customers and forget the step-by-step, Microsoft wannabe, tech support line by line crap. When I first reported the issue, I had already done the 1st 20 steps but NO ONE CARED. Even after many replies, NO ONE read my specific troubleshooting steps ALREADY DONE! DO NOT mark this as "SOLVED". It is not solved, just that the customer found the least destructive way to work around YOUR technical problems and programmers incompetence. FIx your software, fix your customer/technical service, Then and only then ask me if this is "solved". -------- [Previous email below]... there is much more but this should say enough! -------- Wow, an actual response after almost 2 weeks. At least send your customers an email telling them you are looking into it and will get back to them. If you read my emails you would see I attempted complete fresh installs with no luck. YOUR SQUEEZECENTER AND UPDATED FIRMWARE DO NOT WORK. I am completely and utterly disappointed in Logitech. I will not buy more of your products and certainly will spread the word about this whole issue. I wasn't asking for anything except a reply, your rudeness and unprofessional conduct must be met with consumer action. Your loss of customers will be as great as I can influence, as I do not want my friends or family subjected to the same kind of problems. I deleted all software and reset the unit and reinstalled the OLD 'Slimserver' firmware and software. At least it is back to operating. I wonder if your management knows how bad your service and support is !!! -- Tired of Logitech Lies ------------------------------------------------------------------------ Tired of Logitech Lies's Profile: http://forums.slimdevices.com/member.php?userid=18709 View this thread: http://forums.slimdevices.com/showthread.php?t=48573 _______________________________________________ discuss mailing list discuss@lists.slimdevices.com http://lists.slimdevices.com/lists/listinfo/discuss
