[slim] Re: Transporter broken?

2007-01-26 Thread gbruzzo
My transporter died this morning. It was merrily playing along, when it suddenly became unresponsive (a little like when the SB3 loses contact with the network). It went all dark, and does not respond to any input, be it via remote or via the main panel. It nevertheless does not seem to be

[slim] Re: Transporter broken?

2007-01-06 Thread Lost Viking
My brandnew Transporter also is dead/won't start anymore... This not enough I can't open the case (for checkig the fuse) as I don't have a 1/13'' hex key. (metric system here) -- Lost Viking Lost Viking's Profile:

[slim] Re: Transporter broken?

2006-11-27 Thread Kahuna
Unfortunately, my Transporter died as well. I sent an e-mail over the holiday weekend (#14519, if support is looking at this)and am waiting to hear about next steps. The first thing I did (probably on 11/17) was to check these forums for any news on this. At that time, this thread didn't exist

[slim] Re: Transporter broken?

2006-11-27 Thread Amadeus
My transported died last night. I can't turn it back on. Unfortunate, since my SB3 is a poor substitute. -- Amadeus Amadeus's Profile: http://forums.slimdevices.com/member.php?userid=4484 View this thread:

Re: [slim] Re: Transporter broken?

2006-11-24 Thread Robin Bowes
JackOfAll wrote: Anyway, thankyou for responding. I will be returning my Transporter and SB3 pre-order package for a refund. And replace it with what? The failure rate is too great in my opinion for a high-end component. And what failure rate would that be? A handful of returns out of how

[slim] Re: Transporter broken?

2006-11-19 Thread JackOfAll
gharris999;155776 Wrote: At the Transporter's price point, we all wish for perfection. But even with appropriate testing and burning in SOMEONE is going to get bitten by a failed component within a week of first plugging in the product. It happened to you and it happened to me too. But

[slim] Re: Transporter broken?

2006-11-19 Thread seanadams
JackOfAll;155913 Wrote: Perhaps Sean would care to comment on the failing power supply issue? What power supply issue? Three people here reported doing RMAs. We view that as three too many, but the conclusions here are bogus. One was a power supply failure, and the other two ASSUMED that they

[slim] Re: Transporter broken?

2006-11-19 Thread tomjtx
seanadams;155959 Wrote: What power supply issue? Three people here reported doing RMAs. We view that as three too many, but the conclusions here are bogus. One was a power supply failure, and the other two ASSUMED that they had the same problem because the symptoms were the same.

[slim] Re: Transporter broken?

2006-11-19 Thread JackOfAll
seanadams;155959 Wrote: What power supply issue? Three people here reported doing RMAs. We view that as three too many, but the conclusions here are bogus. One was a power supply failure, and the other two ASSUMED that they had the same problem because the symptoms were the same.

[slim] Re: Transporter broken?

2006-11-18 Thread gharris999
JackOfAll;155667 Wrote: Not impressed Slim Devices, really not impressed! Well, I understand your frustration with having to ship your transporter back to the US on your own dime (pence? shilling?) And I also understand your desire to see Slimdevices cross-ship a replacement. That might be a

[slim] Re: Transporter broken?

2006-11-17 Thread ajmitchell
sounds broken to me, I guess you will have to get a warrenty repair or replacement. Is there any problem leaving SB3 or transporter on for long periods I wonder? -- ajmitchell Check out my other hobby http://ajmitchell.shutterpoint.com

[slim] Re: Transporter broken?

2006-11-17 Thread radish
ajmitchell;155486 Wrote: sounds broken to me, I guess you will have to get a warrenty repair or replacement. Is there any problem leaving SB3 or transporter on for long periods I wonder? Mine are powered on 24/7, never any problems. In fact, if I ever have problems, it's when I powercycle

[slim] Re: Transporter broken?

2006-11-17 Thread Mark Lanctot
ajmitchell;155486 Wrote: sounds broken to me, I guess you will have to get a warrenty repair or replacement. Is there any problem leaving SB3 or transporter on for long periods I wonder? It's been talked about before - the only component that wears is the display. It grows dimmer with age

[slim] Re: Transporter broken?

2006-11-17 Thread cliveb
Mark Lanctot;155492 Wrote: It's been talked about before - the only component that wears is the display. It grows dimmer with age and will eventually fail. Does this happen even if the display is set to 0 (Dark)? -- cliveb Performers - dozens of mixers and effects -

[slim] Re: Transporter broken?

2006-11-17 Thread Mark Lanctot
cliveb;155498 Wrote: Does this happen even if the display is set to 0 (Dark)? I think very slightly. Take a look at the display powered but at 0 brightess in a darkened room - you will see glowing red filaments. These are the cathode filaments, see:

[slim] Re: Transporter broken?

2006-11-17 Thread gharris999
The same thing happened to my Transporter. Here is what the Slimdevices folks had to say when they repaired it: Your Transporter is homeward bound. The internal 5V supply had failed and blew the fuse, after they were replaced I left it playing overnight so hopefully the same thing won't

[slim] Re: Transporter broken?

2006-11-17 Thread etfun2000
gharris999;155509 Wrote: The same thing happened to my Transporter. Here is what the Slimdevices folks had to say when they repaired it: Your Transporter is homeward bound. The internal 5V supply had failed and blew the fuse, after they were replaced I left it playing overnight so

[slim] Re: Transporter broken?

2006-11-17 Thread Mark Lanctot
etfun2000;155572 Wrote: super.. now i know why i dont have power.. i just resent my transporter 3 days ag.. the issue is that i am living in madrid...and had to resned the TP to US.. so i am probably for at least 10 days without my TP :-((( sad to see that the testing was not properly

[slim] Re: Transporter broken?

2006-11-17 Thread claypole
Mine died a few days ago. It was fine then it was dead. No response at all, as per the other posts. I am due to return the unit to Slim Devices shortly, so I will report back then. Support has been great so far, although as it is dead there is little they can actually do until I return it. I

[slim] Re: Transporter broken?

2006-11-17 Thread JackOfAll
Well, I received a response from support - send it back. No other info or suggestion that there may be a quality control issue, design fault, or infant mortality problem with the power supply as has been suggested above. I must say I'm a bit miffed at being asked to send it back to the US myself.

Re: [slim] Re: Transporter broken?

2006-11-17 Thread Richie
On 18/11/06, JackOfAll [EMAIL PROTECTED] wrote: Well, I received a response from support - send it back. No other info or suggestion that there may be a quality control issue, design fault, or infant mortality problem with the power supply as has been suggested above. I must say I'm a bit