Re: [slim] Spent 3 hours with tech support last night...

2008-06-24 Thread Howard Passman
Nonreality;314456 Wrote: It's a good thing that they're toys, just think of the problems you could have had. :) Business routers are much more frustrating, but not in the sense that they don't perform as designed. Anyone who works with CISCO IOS would probably agree, you have to have the

Re: [slim] Spent 3 hours with tech support last night...

2008-06-23 Thread lanierb
ianstuart;313923 Wrote: I think that some of the posts are missing the point. Yes, a lot of the problems that people are experiencing are due to conflicts between the router, or in my case the Netgear range extender, and the Squeezeboxes (I note that the SB3's seem to be much more robust)

Re: [slim] Spent 3 hours with tech support last night...

2008-06-23 Thread lanierb
I'm no techy, but even I know that you can setup DHCP and still use static IPs where you want. Just setup the DHCP range outside the range of the static IPs. IMO this will make your life much easier. Howard Passman;311122 Wrote: Hi Mike, When forced to, I let the Linksys router hand out

Re: [slim] Spent 3 hours with tech support last night...

2008-06-23 Thread Howard Passman
lanierb;314344 Wrote: I'm no techy, but even I know that you can setup DHCP and still use static IPs where you want. Just setup the DHCP range outside the range of the static IPs. IMO this will make your life much easier. The only thing that makes this an issue is the fact that most of

Re: [slim] Spent 3 hours with tech support last night...

2008-06-23 Thread Nonreality
Howard Passman;314367 Wrote: The only thing that makes this an issue is the fact that most of these home routers are more like toys that real routers. The issues are usually with them. Using static and DHCP on the same network or router is not an issue as long as you do it correctly.

Re: [slim] Spent 3 hours with tech support last night...

2008-06-21 Thread ianstuart
I think that some of the posts are missing the point. Yes, a lot of the problems that people are experiencing are due to conflicts between the router, or in my case the Netgear range extender, and the Squeezeboxes (I note that the SB3's seem to be much more robust) but that doesn't excuse

Re: [slim] Spent 3 hours with tech support last night...

2008-06-21 Thread egd
amcluesent;310917 Wrote: LOL. Kudos for Slimdevices for still trying. So they've blown through any margin and then some of the product. I'd have given it 30 minutes and then refunded you to limit my loses. I suspect you're confusing fixed and variable cost here. It's probably more a

Re: [slim] Spent 3 hours with tech support last night...

2008-06-15 Thread jimzak
I chose Vista because I got a sweet deal on a used, relatively Green HP Slimline computer. I know I could have built something for less, and it could have run Linux. However, I don't have the time to build anything, and I have no knowledge of Linux; therefore the learning curve would be long

Re: [slim] Spent 3 hours with tech support last night...

2008-06-14 Thread jimzak
I got a more energy-efficient (Vista) machine to use only as my music server. So having gone through one install that didn't work due to Comodo firewall (had to be uninstalled) and one successful install on an XP machine, I decided to do Vista with SC 7.01. The install went flawlessly. The

Re: [slim] Spent 3 hours with tech support last night...

2008-06-14 Thread Millwood
If I was setting up a music server only I'd sure run linux unless there was some real reason not to. (I run my server and other stuff on Debian). Why did you choose windows? -- Millwood Millwood's Profile:

Re: [slim] Spent 3 hours with tech support last night...

2008-06-13 Thread cparker
Like it, this thread has turned into an IP masterclass ;) Why not just set address reservations in your DHCP setup, most new routers support this, just add the MAC address of the network card and each time it asks for an IP address the router will return the same IP address linked to the MAC.

Re: [slim] Spent 3 hours with tech support last night...

2008-06-13 Thread Letten
cparker;311459 Wrote: Why not just set address reservations in your DHCP setup In my setup this was not enough because the DHCP-client on my Vista Laptop (running SC) still produced systematic errors causing connection dropouts. So I had to assign a true static IP in Vista to disable/omit

Re: [slim] Spent 3 hours with tech support last night...

2008-06-12 Thread Howard Passman
mvalera;310992 Wrote: I just talked to QA... the only way you see the Wireless, Static or Fixed IP screen is when, during setup, the controller cannot find a DHCP server at all. What exactly are you using for a DHCP server? Our QA team would really like to know what you are using. *My*

Re: [slim] Spent 3 hours with tech support last night...

2008-06-12 Thread Howard Passman
pfarrell;310807 Wrote: Howard Passman wrote:[color=blue] I run my network with control over DNS and DHCP, and it just works. When I got my Receiver, I plugged it in and it has worked perfectly since with zero fiddling. I run DNS and DHCP servers on my music server. -- Pat

Re: [slim] Spent 3 hours with tech support last night...

2008-06-12 Thread jaffacake
Howard, Very few people require an internal DNS server, but it's a common misconception that DHCP is hassle...it actually makes like significantly easier. Without DHCP, one has to manually supply IP address, subnet mask, default gateway and DNS server IP addresses manually on each device. In

Re: [slim] Spent 3 hours with tech support last night...

2008-06-12 Thread Peter
Pat Farrell wrote: Howard Passman wrote: I really don't think home networks are the biggest issue. [snip] What seemed to make everything start working was changing the IP addresses when I finally got to the point where the receivers would allow me to assign static addresses.

Re: [slim] Spent 3 hours with tech support last night...

2008-06-12 Thread Pat Farrell
Howard Passman wrote: pfarrell;310807 Wrote: I run DNS and DHCP servers on my music server. Hi Pat. Question? Do you run an application server or email server on your network? If not, what advantage do you get from runnng DNS and DHCP? DNS is mainly about caching, no need to clank to

Re: [slim] Spent 3 hours with tech support last night...

2008-06-12 Thread Pat Farrell
jaffacake wrote: Very few people require an internal DNS server, but it's a common misconception that DHCP is hassle...it actually makes like significantly easier. [snip The only time not using DHCP is advantageous is if your DHCP infrastructure is broken and refuses to issue address to

Re: [slim] Spent 3 hours with tech support last night...

2008-06-12 Thread Pat Farrell
Peter wrote: Pat Farrell wrote: I run DNS and DHCP servers on my music server. I used to, but then I got tired of having my whole home network going down whenever I did some maintenance on my server. Yes, to make it work, you need redundant server. I've got about 20 PCs in my house, so

Re: [slim] Spent 3 hours with tech support last night...

2008-06-12 Thread Nonreality
pfarrell;311193 Wrote: Peter wrote: Pat Farrell wrote: I run DNS and DHCP servers on my music server. I used to, but then I got tired of having my whole home network going down whenever I did some maintenance on my server. Yes, to make it work, you need redundant server. I've

Re: [slim] Spent 3 hours with tech support last night...

2008-06-12 Thread maggior
jaffacake;311169 Wrote: Howard, The only time not using DHCP is advantageous is if your DHCP infrastructure is broken and refuses to issue address to new devices. In this case, the problem is that specific DHCP deployment, not the protocol itself. My linksys router acts as my DHCP

Re: [slim] Spent 3 hours with tech support last night...

2008-06-12 Thread jaffacake
maggior;311225 Wrote: My linksys router acts as my DHCP server. My network consists of 2 wireless squeezeboxes, 4 PCs, and 2 laptops. Only my laptops are set to use DHCP. My PCs are static because I have some port forwarding configured and the addresses need to remain static. Perhaps

Re: [slim] Spent 3 hours with tech support last night...

2008-06-12 Thread Howard Passman
I use static at work because as part of my job (small part) I have to take care of three subnets at 4 locations over MPLS. I static address because it eliminates some steps if someone can't connect to the network 9Actually never happens with static addressing). Also makes Desktop Remote (yes,

[slim] Spent 3 hours with tech support last night...

2008-06-11 Thread Howard Passman
results? I had nothing that worked when we were done. Started with not being able to connect to SqueezeNetwork and finished up with not even having one out of two receivers working at all. The tech wanted to sleep on it. Now, I'm not nagging the tech support guys, except for the fact

Re: [slim] Spent 3 hours with tech support last night...

2008-06-11 Thread Howard Passman
What's your music to fiddle ratio?? I think I'll start that one. More on topic, I wonder if they will ever get the SB so the average person can use it. I wonder if they are trying to? I don't believe the comments about being open source as being a valid reason for being so difficult. I don't

Re: [slim] Spent 3 hours with tech support last night...

2008-06-11 Thread jimzak
As a new user, that has been the theme of my criticism. My first experience with SqueezeCenter was a problem installing that could only be resolved by completely uninstalling my firewall. I posted here and no one suggested it. I was supposed to call Tech Support. However, I uninstalled the

Re: [slim] Spent 3 hours with tech support last night...

2008-06-11 Thread Michael Herger
My first experience with SqueezeCenter was a problem installing that could only be resolved by completely uninstalling my firewall. I What firewall are/were you using? -- Michael ___ discuss mailing list discuss@lists.slimdevices.com

Re: [slim] Spent 3 hours with tech support last night...

2008-06-11 Thread Michael Herger
More on topic, I wonder if they will ever get the SB so the average person can use it. We surely hope so. And we're working hard on it. I'm right now improving the installer which then should recognize common issues like firewalls blocking network access, other applications conflicting with

Re: [slim] Spent 3 hours with tech support last night...

2008-06-11 Thread Howard Passman
Thanks for the reply. I really don't think home networks are the biggest issue. Tons of folks do manage to get them set up with no help or the help of a friend. Of course wireless makes it worse, but... I'm not using any firewall since I don't use the browser. My feeling are most security

Re: [slim] Spent 3 hours with tech support last night...

2008-06-11 Thread Pat Farrell
Howard Passman wrote: I really don't think home networks are the biggest issue. [snip] What seemed to make everything start working was changing the IP addresses when I finally got to the point where the receivers would allow me to assign static addresses. I'm surmising it was a DHCP issue

Re: [slim] Spent 3 hours with tech support last night...

2008-06-11 Thread Sike
Howard Passman;310760 Wrote: I'm not using any firewall since I don't use the browser. He means the router (or ASDL router). If you can't access Squeezenetwork the problem must be within your network. If you are not using a router/firewall/nat-device then you might not be getting an IP

Re: [slim] Spent 3 hours with tech support last night...

2008-06-11 Thread iPhone
Howard Passman;310717 Wrote: results? I had nothing that worked when we were done. Peace For both Howard and Jimzak, let me guess that both of you are using Windows? Between Windows and the fact that the Squeezebox IS a Network Media Player (the keyword being Network) a bunch of things

Re: [slim] Spent 3 hours with tech support last night...

2008-06-11 Thread jaffacake
iPhone;310846 Wrote: As Pat said, I had mine up and running in 10 minutes and I was sitting on the couch taking my time. I have had no real problems with it whatsoever. When I set Duets up for friends the average time after installing SC to get it up and running is about 6 minutes. I'm

Re: [slim] Spent 3 hours with tech support last night...

2008-06-11 Thread ds2021
Howard Passman;310760 Wrote: Thanks for the reply. I really don't think home networks are the biggest issue. I have to agree with Pfarrell on this one. Any difficulties that I have ever had have boiled down to networking issues, and in this case yours did as well. What router are you

Re: [slim] Spent 3 hours with tech support last night...

2008-06-11 Thread Phil Leigh
jaffacake;310851 Wrote: I'm trying to avoid Howard's threads but please keep it real. Quoting the time it takes to get it up and running *AFTER* you've setup SqueezeCenter is a little pointless, no? For many beginners, setting up the SC server is the hardest part by far. You already had a

Re: [slim] Spent 3 hours with tech support last night...

2008-06-11 Thread Nonreality
I had mine up and playing music in 20 minutes. Half that time was because I had messed up my WPA password. I don't run static ip's and I don't see how you think having average and below average users switch their networks to static will help make setup easier. -- Nonreality -IF THE RULE YOU

Re: [slim] Spent 3 hours with tech support last night...

2008-06-11 Thread Howard Passman
iPhone;310846 Wrote: For both Howard and Jimzak, let me guess that both of you are using Windows? Between Windows and the fact that the Squeezebox IS a Network Media Player (the keyword being Network) a bunch of things can already be wrong before one starts out to setup a Duet. As Pat said,

Re: [slim] Spent 3 hours with tech support last night...

2008-06-11 Thread amcluesent
LOL. Kudos for Slimdevices for still trying. So they've blown through any margin and then some of the product. I'd have given it 30 minutes and then refunded you to limit my loses. -- amcluesent amcluesent's Profile:

Re: [slim] Spent 3 hours with tech support last night...

2008-06-11 Thread Howard Passman
Excellent point. They did call back tonight and asked if it would be o.k. to call back at the end of the week to (A) see if everything is still working and (B) ask more questions about how I got it working. The support tech was also very curious about how I got the screen on my controller that

Re: [slim] Spent 3 hours with tech support last night...

2008-06-11 Thread mvalera
I just talked to QA... the only way you see the Wireless, Static or Fixed IP screen is when, during setup, the controller cannot find a DHCP server at all. What exactly are you using for a DHCP server? Our QA team would really like to know what you are using. *My* 2 second diagnosis, is that

Re: [slim] Spent 3 hours with tech support last night...

2008-06-11 Thread JJZolx
I had an issue the other day, which was typical of how these things have always worked themselves out for me... My office SB2, which has been rock solid for several years (wirelessly connected about 3 feet from my wireless access point with 100% signal strength) decided to disconnect itself and