Hi Bill, Ask your friend if he has the mode that he is trying to log checked in awards . If it isn't checked I don't don't think it will log the contact. (reports/awards/mode group) Also make sure he also has the other boxes checked for the qso he is trying to log. Good luck I hope this helps 73 Bruce Blackley WD4LBR -------Original Message------- From: Bill WB2AIV via DX4WIN Date: 5/18/2022 3:29:18 PM To: ! DX4WIN LIST Subject: [Dx4win] QSO won't log problem A friend called me for help with dx4win but I'm baffled. He's a long time user of DX4Win but hasn't been on the reflector before (he's signing up right now - W2KKZ Bob) but is hung up trying to log the contact. He has his log open and is trying to add a new QSO. He hits F9 and the log box clears. He can enter all the QSO info and when he his "Enter" the log box clears - but the qso doesn't show in the log. When I repeat his steps on my computer everything works OK. I ASSUME (?) something must be set wrong on his computer. Anyone have any suggestions as to what to look for? Bill WB2AIV ______________________________________________________________ DX4WIN mailing list Home: http://mailman.qth.net/mailman/listinfo/dx4win Help: http://mailman.qth.net/mmfaq.htm Post: mailto:DX4WIN@mailman.qth.net This list hosted by: http://www.qsl.net Please help support this email list: http://www.qsl.net/donate.html -- This email has been checked for viruses by AVG. https://www.avg.com ______________________________________________________________ DX4WIN mailing list Home: http://mailman.qth.net/mailman/listinfo/dx4win Help: http://mailman.qth.net/mmfaq.htm Post: mailto:DX4WIN@mailman.qth.net This list hosted by: http://www.qsl.net Please help support this email list: http://www.qsl.net/donate.html