Hello Mr. Barnes,
It surprises me that you have such harsh words to say about the my servie, however,
every month I get a check for the same amount from you.
Khurram Khan
--- "Geoff Barnes" <[EMAIL PROTECTED]>
> wrote:
>In truth, Khurram, emails are rarely, if ever, answered. I have personally
>sent 11, and have gotten one, maybe two responses. Response to the last one
>was a single word. Fortunately for me, that word was "funded". No apologies
>for the delays.
>
>Your website states that a phone number is "in progress", and has for some
>time, yet if one looks hard on the EGold site, they have a phone number for
>you. Of course, it is only answered by a machine and my two phone calls got
>no return call.
>
>You also whine and make excuses for non-delivery, market conditions, etc.
>and seem to be willing to only take responsibility for the "easy"
>transactions. You hold checks beyond a reasonable time. If we take the time
>to FedEx a check to you, is it silly to expect a short email saying "we've
>got it! we're on it! Expect to be funded on [date]. And an email to complete
>the transaction, saying that the account was funded and "thank you very much
>for your patronage"?
>
>We do a very steady business. Almost "free money" for you. We know what
>Customer Service means. I'm sure you have SOME concept in your head when
>somebody uses this term, but it certainly seems a far cry from the accepted
>reality.
>
>I've seen you blast people on this list when it is you who are in the wrong.
>I sympathize with them. Despite the hassles of connecting with a new vendor,
>we're taking our business elsewhere. Anyplace where "Customer Service" is
>understood and applied, and where there is some sense that our commerce is
>appreciated. I'm not the first to tire of you, Khurram, and I'm certain I
>will not be the last.
>
>I suggest that you, your staff(?) and anybody mildly interested in running a
>business visit, read and understand the materials at www.cluetrain.com.
>
> Geoff Barnes
>>
>>
>> ----- Original Message -----
>> From: "Khurram Khan" <[EMAIL PROTECTED]>
>> To: "e-gold Discussion" <[EMAIL PROTECTED]>
>> Sent: Tuesday, October 24, 2000 7:35 PM
>> Subject: [e-gold-list] Re: KMG - MM??
>>
>>
>> > hello,
>> >
>> > Please check your e-gold account before posting to the list. If you
>> provided us with your account number correctly, that check has been
>funded.
>> If you have problems contact the Kissmygold support first please! All
>> emails are answered and the customer service department of Kissmygold can
>> help you better then I can.
>> >
>> > Khurram Khan
>> >
>> > President of Majestiq Enterprises
>> >
>> >
>> >
>> > --- "Steve Tom" <[EMAIL PROTECTED]>
>> >
>> > > wrote:
>> >
>> > >My cheque was sent on 10/08/2000 and it hasn't still been funded to my
>> >
>> > >e-gold account. And it has been cashed on 10/19/2000 - I know it
>exactly.
>> >
>> > >
>> >
>> > >I have e-mailed KissMyHold and got no reply. As usually, I get no reply
>> >
>> > >from "Market Makers". At least none of my friends got reply from KMG.
>> Does
>> >
>> > >KMG work honestly? Doesn't it cheat?
>> >
>> > >
>> >
>> > >---
>> >
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>> >
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>> >
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>> >
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>>
>
>
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