Re: [E1000-devel] fm10k cannot get link

2017-11-02 Thread Kwan, Ngai-mint
That is correct: you need to run an extra application to have everything configured and enabled properly. Normally, Silicom should be able to provide you with the necessary software packages to make this happen. I suggest you contact them for support since you've purchased the card from them. R

Re: [E1000-devel] fm10k cannot get link

2017-11-02 Thread Ben Greear
We purchased it from silicom-usa, this is the part: model number: PE3100G2DQIR-qx4 V:1.4 http://www.silicom-usa.com/pr/server-adapters/networking-adapters/100-gigabit-ethernet-networking-server-adapters/pe3100g2dqir_server_adapter/ Do you mean that something more than normal linux and its buil

Re: [E1000-devel] fm10k cannot get link

2017-11-02 Thread Kwan, Ngai-mint
Well, normally you'll need a login to Intel's portal to gain access to any relevant documentation and SW packages. Can you please indicate to me exactly what is this 100G NIC and how did you obtain it? Regards, Ngai-Mint Kwan -Original Message- From: Ben Greear [mailto:gree...@candelat

Re: [E1000-devel] fm10k cannot get link

2017-11-02 Thread Ben Greear
All we did was the equivalent of 'ifup eth3'. We are not using network manager. Can you point me to some documentation on this 'ies api based application'? Thanks, Ben On 11/02/2017 10:17 AM, Kwan, Ngai-mint wrote: Hi Ben, From your ethtool output, I can see that you have: Link detected: no

Re: [E1000-devel] fm10k cannot get link

2017-11-02 Thread Kwan, Ngai-mint
Hi Ben, >From your ethtool output, I can see that you have: Link detected: no >From past experiences, this means that you're not running an IES API based >application to manage the card. Can you confirm that you have or don't have an application manager running? Regards, Ngai-Mint Kwan -