Dear OMs and YLs,
I live in EI but also have roots in New England.Just returned my
KPA1500 for service - probably the finals. TG I have two of this fine
amp.I sent it to CA rather than Italy as the real knowledge base is at
the mother ship.Using UPS it took three days to arrive.
Group,
Total cost to the customer "should" be less with shorter UPS distance.
Another thought, DE has no sales tax. Ship parts orders from DE, too.
I am not looking to start a business, I do live in DE and "tax free" is
nice.
73, steve WB3LGC
On 2/1/23 12:03 PM, Pete Smith N4ZR wrote:
Stock
Fair comments. I had assumed that such a technician might be paid on a
per-unit basis, or a percentage of the service bill. Stocking of parts
might be a real problem, but even if the tech had to order the parts
from W'ville, the turnaround would have to be better
73, Pete N4ZR
On 2/1/2023 1
If they get enough repair volume that it's economical to employ an engineer
and stock spare parts at a second location, that sounds like a good idea.
I worry they might not have the volume, or that the logistics would be more
hassle than the benefit.
73,
Julie
On Wed, Feb 1, 2023, 11:38 Pete Sm
I think it's time for Elecraft to consider empowering someone on the
East coast to service their major products (radios and amps). With two
weeks burned sending gear to and from Watsonville on every service
situation, the right East coast technician could do wonders for
Elecraft's service repu
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