[Elecraft] KAT500 - Utility not working - FINAL REPORT

Some may recall I had a issue with my KAT500 not connecting to the computer therefore not allowing me to use the KAT Utility. After checking com ports and ever purchasing a new KXUSB cable from Elecraft, I sent the unit off to the mother ship for a look-see.  Turns out we lost transistors Q1

[Elecraft] KAT500 - Utility not working - update

As an update, the KAT500 is headed back to the mother ship for a check up. All indications now are that the problem lies internal to the tuner.Thanks to everyone who provided  input. Your help was very much appreciated. 73, Bill-W0BBI

Re: [Elecraft] KAT500 Utility Not Working - Not Resolved

As an up date, I ordered a new KXUSB cable but the computer still does not recognize the KAT500. The original 'COM PORT' that was used prior to all this issue is gone and I am unable to find it. I have managed to work through all the steps from uninstalling and reinstalling the program and

Re: [Elecraft] KAT500 Utility Not Working - Not Resolved

I've gone through a bit of this under Windows 10. Open DEVICE MANAGER and the PORTS device listing. This is in Settings->System->About->Device Manager. Connect your cable to the KAT500. You should hear a beep and see the device appear. That is the COM. The ports are 38400 and the COM

Re: [Elecraft] KAT500 Utility Not Working - Not Resolved

Hi Google for hidden devices in windows device manager and follow the directions to clean up your serial ports. Once done, plug the cable into the computer and check which comport it is. 73 Tom va2fsq.com Sent from BlueMail On Sep 25, 2015, 3:47 PM, at 3:47 PM, Byron Peebles

Re: [Elecraft] KAT500 - Utility not working - Resolved???

After some help hints from Dick (K6KR), Gary and the on-line trouble shoot guide; we were able to trace to issue down to a faulty DB9/KXUSB cable. We have ordered a new cable and will pass along any other learning that may occur concerning this issue.Thanks to all.73, Bill - W0BBI 

[Elecraft] KAT500 - Utility not working

I discover a problem with my KAT500 in that the Utility shows that no Software is loaded. It still received signals from the computer as I can control it from HRD but I cannot make changes via the Utility. The cable Interface Cable shows only "flashing red" light. To this point I have confirmed

Re: [Elecraft] KAT500 - Utility not working

n.qth.net> Subject: [Elecraft] KAT500 - Utility not working I discover a problem with my KAT500 in that the Utility shows that no Software is loaded. It still received signals from the computer as I can control it from HRD but I cannot make changes via the Utility. The cable Interface Cable