Re: [Elecraft] No Response From Elecraft

2012-02-08 Thread Eric Swartz - WA6HHQ, Elecraft
t; IN ALL CAPS? > > Terry, W0FM > > > -Original Message- > From: Eric Swartz - WA6HHQ, Elecraft [mailto:e...@elecraft.com] > Sent: Tuesday, February 07, 2012 4:37 PM > Subject: Re: [Elecraft] No Response From Elecraft > > Hi Larry, > > Dale in our suppor

Re: [Elecraft] No Response From Elecraft

2012-02-08 Thread Terry Schieler
, 2012 4:37 PM Subject: Re: [Elecraft] No Response From Elecraft Hi Larry, Dale in our support group has replied to you via email just now. ( d...@elecraft.com ) Have you received his email? He'd like to get your phone number so he can go over your problem with you. You can also call and as

Re: [Elecraft] No Response From Elecraft [End of thread]

2012-02-08 Thread Eric Swartz - WA6HHQ, Elecraft
Let's end this thread. It turns out the customer had a typo and sent the email to the wrong email address. We are now in sync. (Also, when replying to Digest postings, please delete ALL of the digest from the reply.) 73, Eric List moderator --- www.elecraft.com On 2/7/2012 7:21 PM, Anndel w

Re: [Elecraft] No Response From Elecraft

2012-02-08 Thread va3bxg
Enough said. Let's get back to the subject in hand. --Original Message-- From: David Gilbert Sender: elecraft-boun...@mailman.qth.net To: elecraft@mailman.qth.net Subject: Re: [Elecraft] No Response From Elecraft Sent: Feb 8, 2012 12:11 It's no doubt an unwarranted bias of

Re: [Elecraft] No Response From Elecraft

2012-02-08 Thread David Gilbert
It's no doubt an unwarranted bias of mine, but personally I tend to discount the rants from people who post in all caps and expect satisfaction in less than 24 hours. Just say'n Dave AB7E On 7 Feb 2012, at 21:33, "Larry" wrote: >> I HAVE BEEN HEARING ABOUT THE GREAT SERVICE THAT EL

Re: [Elecraft] No Response From Elecraft

2012-02-08 Thread Ken Chandler
Cannot believe that unless the factory and especially the girls on the LL's have gone on strike, or theirs been a natural disaster. Even at 4k miles away, I always get a reply within hours. One reason i guess why we ALL choose Elecraft products, The service is exemplary! Ken..G0ORH/ M3i Sen

Re: [Elecraft] No Response From Elecraft

2012-02-07 Thread VE3GNO Daniel
side with my FT5K functionwise is at least one step over. Tnx guys VE3GNO/YO3GJC Daniel From: Wayne Burdick To: Elecraft Reflector Sent: Tuesday, February 7, 2012 4:53:19 PM Subject: Re: [Elecraft] No Response From Elecraft Mark Bayern wrote: > Interesting,

Re: [Elecraft] No Response From Elecraft

2012-02-07 Thread Ron D'Eau Claire
the SuperBowl. 73, Ron AC7AC -Original Message- From: elecraft-boun...@mailman.qth.net [mailto:elecraft-boun...@mailman.qth.net] On Behalf Of Larry Sent: Tuesday, February 07, 2012 1:34 PM To: elecraft@mailman.qth.net Subject: [Elecraft] No Response From Elecraft I HAVE BEEN HEARING

Re: [Elecraft] No Response From Elecraft

2012-02-07 Thread Eric Swartz - WA6HHQ, Elecraft
Hi Larry, Dale in our support group has replied to you via email just now. ( d...@elecraft.com ) Have you received his email? He'd like to get your phone number so he can go over your problem with you. You can also call and ask for him at 831-763-4211. Also, what email address did you send yo

Re: [Elecraft] No Response From Elecraft

2012-02-07 Thread Dave KQ3T
I can't think of too many companies where a problem is dealt with, within 20 minutes of posting, by a principal in the company. 73 Dave KQ3T -- On 2/7/2012 4:53 PM, Wayne Burdick wrote: ___

Re: [Elecraft] No Response From Elecraft

2012-02-07 Thread Dennis Moore
Well there's the problem. You should try contacting Elecraft instead of Electrify. 73, Dennis NJ6G On 2/7/2012 1:33 PM, Larry wrote: > I HAVE BEEN HEARING ABOUT THE GREAT SERVICE THAT ELECTRIFY GIVES __ Elecraft mailing list Home: http

Re: [Elecraft] No Response From Elecraft

2012-02-07 Thread Wayne Burdick
Mark Bayern wrote: > Interesting, but certainly not my experience with Elecraft. It's unusual for it to take more than half a day for us to get back to a customer on a service issue. But it can happen sometimes if we're short-handed or have a higher work load. Today most of the technical/ su

Re: [Elecraft] No Response From Elecraft

2012-02-07 Thread Ariel Jacala
I have built two kits and asked many questions and have 100% track record of same day response. Ariel Sent from my iPhone On Feb 7, 2012, at 4:45 PM, "Mark Bayern" wrote: > Interesting, but certainly not my experience with Elecraft. Did you > send the email to supp...@elecraft.com ? > >>> "

Re: [Elecraft] No Response From Elecraft

2012-02-07 Thread Mark Bayern
Interesting, but certainly not my experience with Elecraft. Did you send the email to supp...@elecraft.com ? >>"...AND TRIED TO CALL THEM TODAY. SO FAR NO RESPONSE Really? No one answered the phone? Never happens when I call. Mark AD5SS -- by the way, I think your keyboard has a stuck caps loc

Re: [Elecraft] No Response From Elecraft

2012-02-07 Thread Felipe Ceglia
I have made all sort of dumb and not so dumb questions to Elecraft support and they have usually been quick and of great help! Try to call or email any other manufacturer and let us know what happens... If something ever happens, hihi... 73, Felipe Ceglia - PY1NB

[Elecraft] No Response From Elecraft

2012-02-07 Thread Larry
I HAVE BEEN HEARING ABOUT THE GREAT SERVICE THAT ELECTRIFY GIVES. WELL WE BOUGHT A KPA-500 AMPLIFIER THAT HAS GONE BAD. WE SENT AN EMAIL YESTERDAY AND TRIED TO CALL THEM TODAY. SO FAR NO RESPONSE. MAN WHAT SERVICE! K4MWE __ Elecraft