Hi Jason!

Thank you for your prompt response and the valuable information you provided. I 
greatly appreciate your assistance in resolving the reshelving status interval 
issue.

I have noted your recommendation to run the support script, 
"reshelving_complete.srfsh," to ensure that the reshelving status returns to 
normal. Your clarification on how often to run the script and the crontab entry 
example is incredibly helpful!

I will promptly implement this solution on one of our Evergreen servers, 
following your guidance, with a frequency of once every 4 hours to match the 
reshelving status interval.

Once again, thank you for your expertise and assistance in resolving this 
issue. Your support is invaluable, and I'm confident that this solution will 
significantly improve our daily library circulation operations.

Thanks.

Should you need any further information, please do not hesitate to contact me 
via phone or email.

ARIEZ HAZARIL BIN AB. LLAH
COMMUNITY LIBRARIAN
Mobile: +6016-9618093
Email: konsortiump...@outlook.com<mailto:konsortiump...@outlook.com>

[A green and white logo  Description automatically generated]

KONSORTIUM PUSAT SUMBER SEKOLAH KEBANGSAAN (KPSSK)
NATIONAL SCHOOL RESOURCE CENTRE CONSORTIUM (NSRCC)

>From Address:
SMK Bukit Bandaraya,
Lorong Ma’arof, Bangsar,
59000 Kuala Lumpur,
W. P. Kuala Lumpur,
Malaysia.

Visit our OPAC: kpssk.ddns.net<https://kpssk.ddns.net/>
The content of this email is confidential and intended for the recipient 
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From: Evergreen-general <evergreen-general-boun...@list.evergreen-ils.org> on 
behalf of Jason Stephenson via Evergreen-general 
<evergreen-general@list.evergreen-ils.org>
Date: Friday, October 6, 2023 at 11:01 PM
To: evergreen-general@list.evergreen-ils.org 
<evergreen-general@list.evergreen-ils.org>
Cc: Jason Stephenson <ja...@sigio.com>
Subject: Re: [Evergreen-general] Help Needed: Modifying Reshelving Status 
Interval Issue
Ariez,

There is a support script called reshelving_complete.srfsh. This has to
be run for the reshelving status to return to normal. You will want to
run it on 1 of your Evergreen servers, preferably a utility server at
the same frequency as your reshelving status internval, so in your case
once every 4 hours. A crontab entry for this would like the following:

0 */4 * * * /openils/bin/reshelving_complete.srfsh

Hope that helps!

Jason Stephenson

On 10/6/23 10:47, Konsortium Pusat Sumber Sekolah Kebangsaan KPSSK via
Evergreen-general wrote:
> Dear Evergreen ILS Community,
>
> I hope this email finds you well. I am reaching out to seek assistance
> with a technical issue related to our library's circulation operations.
> Your expertise in this matter would be greatly appreciated.
>
>   * *Reshelving Status Interval Modification*
>
> I recently attempted to modify the reshelving status interval in our
> Evergreen ILS to 4 hours. However, when I checked the system after 5
> hours, the status of items had not changed as expected. This has raised
> concerns about the accuracy and effectiveness of our reshelving process.
>
>   * *Running ./autogen.sh Command*
>
> I am unsure whether it is necessary to run the "./autogen.sh" command
> after making changes in the library setting editor. Could you please
> clarify if this is a required step in the process of modifying system
> settings?
>
>   * *Restarting Evergreen ILS*
>
> I have already run the restart command for Evergreen ILS, but
> unfortunately, the issues have not been resolved. Despite our efforts,
> the problem persists.
>
>   * *Impact on Daily Library Circulation Operations*
>
> The unresolved issue with the reshelving status interval has the
> potential to impact our daily library circulation operations. Prompt
> resolution of this problem is crucial to maintaining the efficiency of
> our library services.
>
> **
>
> For your reference and clarification, I have attached a screenshot that
> highlights the modifications made in the library setting editor. This
> may help in identifying any potential issues or misconfigurations.
>
> I kindly request your assistance and guidance in addressing this matter
> as soon as possible. Any insights or recommendations you can provide to
> resolve this issue would be highly valuable to our library and its patrons.
>
> Thank you for your attention to this matter, and I look forward to your
> prompt response. Please feel free to contact me if you require any
> additional information or clarification.
>
> Thanks.
>
> Should you need any further information, please do not hesitate to
> contact me via phone or email.
>
> *ARIEZ HAZARIL BIN AB. LLAH**
> **COMMUNITY LIBRARIAN*
>
>
>
> *Mobile:* +6016-9618093
> *Email:*konsortiump...@outlook.com <mailto:konsortiump...@outlook.com>
>
> A green and white logo Description automatically generated
>
>
> *KONSORTIUM PUSAT SUMBER SEKOLAH KEBANGSAAN (KPSSK)
> NATIONAL SCHOOL RESOURCE CENTRE CONSORTIUM (NSRCC)*
>
>  From Address:
> SMK Bukit Bandaraya,**
>
> Lorong Ma’arof, Bangsar,
>
> 59000 Kuala Lumpur,
>
> W. P. Kuala Lumpur,
>
> Malaysia.
>
>
> *V**isit our OPAC: **k**pssk.ddns.net* <https://kpssk.ddns.net/>**
>
> The content of this email is confidential and intended for the recipient
> specified in message only. It is strictly forbidden to share any part of
> this message with any third party, without a written consent of the
> sender. If you received this message by mistake, please reply to this
> message and follow with its deletion, so that we can ensure such a
> mistake does not occur in the future.
>
>
> _______________________________________________
> Evergreen-general mailing list
> Evergreen-general@list.evergreen-ils.org
> http://list.evergreen-ils.org/cgi-bin/mailman/listinfo/evergreen-general
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