Re: [Evergreen-general] AT SMS notifications

2022-03-24 Thread Elizabeth Davis via Evergreen-general
beth Davis Cc: Evergreen Discussion Group Subject: Re: [Evergreen-general] AT SMS notifications Another thing I've seen an occasional issue with is if someone has their phone settings set to receive SMS only and not MMS - sometimes it will still go through and get shortened, but sometimes it s

Re: [Evergreen-general] AT SMS notifications

2022-03-23 Thread Terran McCanna via Evergreen-general
gt; *From:* Terran McCanna > *Sent:* Wednesday, March 23, 2022 9:50 AM > *To:* Evergreen Discussion Group > > *Cc:* Elizabeth Davis > *Subject:* Re: [Evergreen-general] AT SMS notifications > > > > Is the sending email address the same for all of your outgoing messages

Re: [Evergreen-general] AT SMS notifications

2022-03-23 Thread Elizabeth Davis via Evergreen-general
: Re: [Evergreen-general] AT SMS notifications Is the sending email address the same for all of your outgoing messages? We use a different sending email for each org unit, but that requires that their SPF records on their domains are set up correctly. If not, receiving service providers will often b

Re: [Evergreen-general] AT SMS notifications

2022-03-23 Thread Terran McCanna via Evergreen-general
Is the sending email address the same for all of your outgoing messages? We use a different sending email for each org unit, but that requires that their SPF records on their domains are set up correctly. If not, receiving service providers will often block the emails. I'm not sure if that could

[Evergreen-general] AT SMS notifications

2022-03-23 Thread Elizabeth Davis via Evergreen-general
Hello I was just wondering if anyone else has problems with AT SMS notifications. Overall AT users get our SMS notifications, but there seems to be a few patrons who confirm their numbers and providers and yet still do not get the notifications. The bounce backs state that the recipient