Re: [Evergreen-general] EDI - Vendor changed the ISBN/Identifier - how to deal with

2023-04-10 Thread Josh Stompro via Evergreen-general
Tiffany, thank you for this tip. I spent time last week figuring this out and your suggestion worked great to get an additional import done. It turns out that the problem we were running into wasn't about B changing the ISBN for the order. B sent the wrong line item number in the EDI invoice,

Re: [Evergreen-general] EDI - Vendor changed the ISBN/Identifier - how to deal with

2023-02-08 Thread Tiffany Little via Evergreen-general
Hi Josh, As far as not being able to reimport the same invoice, I usually get around that by (1) making sure the invoice is open, (2) detaching all the line items, (3) changing the vendor invoice ID to something else, even if that's [PREVIOUS INVOICE #]-ERROR. Then you can save and close that

[Evergreen-general] EDI - Vendor changed the ISBN/Identifier - how to deal with

2023-02-08 Thread Josh Stompro via Evergreen-general
Hello, we have an EDI order where the ISBN that we sent in the initial order was changed by B to something different in the Invoice response. So the item still shows up as backordered even though we have it and it was included in the invoice message. We have tried adding the new ISBN to the bib,