Re: [Evergreen-general] complaints about texts and such

2021-06-29 Thread Jason Stephenson via Evergreen-general
Kendra, You should probably report this to your Evergreen support provider. One thing that could cause this is if your library has a custom notice set up in the action triggers, and there is also a system-wide notice for the same event. Both events would run and send a notice, thus causing

Re: [Evergreen-general] complaints about texts and such

2021-06-29 Thread Kendra Purtle via Evergreen-general
Yes. I believe they are. On Tue, Jun 29, 2021 at 6:33 AM Diane Disbro wrote: > Hi, Kendra - > > Are these duplicate messages, for example, more than one text message with > the same information? > > Diane Disbro > Pronouns: she/her > Circulation Coordinator > Scenic Regional Library > 251 Union

Re: [Evergreen-general] complaints about texts and such

2021-06-29 Thread Diane Disbro via Evergreen-general
Hi, Kendra - Are these duplicate messages, for example, more than one text message with the same information? Diane Disbro Pronouns: she/her Circulation Coordinator Scenic Regional Library 251 Union Plaza Drive Union, MO 63084 (636) 583-0652 ext 110 ddis...@scenicregional.org On Mon, Jun 28,

[Evergreen-general] complaints about texts and such

2021-06-28 Thread Kendra Purtle via Evergreen-general
Our patrons are complaining that they are receiving multiple messages and texts from the system. Is that an evergreen glitch or something else? *Kendra A. Purtle* Branch manager, Osage Beach branch Camden County Library District 1064 Gutridge Lane Osage Beach, MO 65065 Phone (573)348-3282