After considerable cogitation on this, I've concluded that the answer to #1
should start with a kiosk interface. A kiosk would--or should--only allow
actions that are directed and safe, and could therefore serve as a wading
pool for newbies. Properly designed and developed, it could educate at
Ideas needed!
1. Do you know if anyone is developing a simple computer that libraries can
make available to patrons who have no idea how to use a standard computer?
2. What help do you offer to patrons who have no idea how to use a
computer? Computer classes are nice but don't meet the needs of
