On Sat, 2010-04-17 at 09:59 -0430, Patrick O'Callaghan wrote: > On Sat, 2010-04-17 at 09:45 -0400, Jonathan Jacobs wrote: > > On Fri, 2010-04-16 at 14:57 -0400, Jonathan Jacobs wrote: > > >> My mother has a boat load of emails that she is trying to delete. > > >> Evolution is having a problem doing that. I have posted a bug but > > >> only a few people have had this problem and they have Ubuntu 9.10. No > > > > error messages pop up, the emails just sit in the trash folder and do > > >> nothing. > > > > > >Does the user understand the Evo deletion model: mark the message > > >Deleted, and later on Expunge the folder? > > > > > >Is the account in question local (POP) or remote (IMAP, Exchange, etc.)? > > > > > >If the account is local, check the size of the offending folder (not > > >Trash but the the folder she's deleting from, probably Inbox). If it's > > >close to 2GB, that may be the problem. ALso make sure there is at least > > >2GB free space on the filesystem that holds /tmp. > > > > > >poc > > > > Thanks for helping me with this problem. The error that I saw was > > "Error while expunging folder". It is a pop3 account and the emails > > are just regular emails. No attachments. She deletes from IN box and > > expunges from trash folder. Lots of free space. I deleted what was > > in the /tmp folder and rebooted and I get the same error. Please, any > > other ideas? Jonathan > > Once again, check the size of the Inbox file, e.g.: > > ls -lh ~/.evolution/mail/local/Inbox > > If it's close to 2GB, surgery will be required. This is because Evo > can't handle mbox-format files larger than this. Expunging trash from an > mbox file implies making a copy of the file, which is how this situation > can arise. >
If mbox file is less than 2 GB then have a look at http://www.go-evolution.org/FAQ#Why_do_I_get_an_error_.22Summary_and_folder_mismatch.2C_even_after_a_sync.22.3F - Akhil
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