some UK webhosts force everything through proxy servers that break
authentication.
Freeseve and NTL are two I've had problems similar to what you describe.

If you use only basic authentication it should work (but you might not want
/ be able to do this)
If your user uses a web anonymiser it should work (eg, www.anonymiser.com)
If your user uses a different browser it should work (but they probably
can't do that on a public PC)
If your user installs a personal/freeware proxy on his computer it should
work (but they probably can't do that on a public PC)

If you're sure the username/password he's using are right this might be the
problem


----- Original Message -----
From: "Bashir Malekzada" <[EMAIL PROTECTED]>
To: "Exchange Discussions" <[EMAIL PROTECTED]>
Sent: Monday, July 01, 2002 4:55 PM
Subject: Outlook Web Access


> I have a user who is trying to check his email thru Outlook Web Access
> from England ( we are in USA ), he can not login but i tyied his user
> login and password here and i got in .he was trying from one of these
> public pc's.
>
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