Follow up answer to this problem:

It turns out to be a "bug" in the Outlook client.  If you give additional rights 
beyond "Editor" to any DL or Default then the Outlook client will produce the below 
listed errors.  So, you should only grant Editor and Author rights when using the 
direct booking methods.

david

-----Original Message-----
From: Tony Hlabse [mailto:[EMAIL PROTECTED]]
Sent: Wednesday, 19 June, 2002 2:19 AM
To: Exchange Discussions
Subject: Re: From nirvana to hell in one upgrade - the tail of direct
booking in Outlook 2k+


Are all the clients running the same version of Outlook? SP1a I think fixed
some Free/Busy issues. Try www.slipstick.com for more info.


----- Original Message -----
From: "Moore, David K" <[EMAIL PROTECTED]>
To: "Exchange Discussions" <[EMAIL PROTECTED]>
Sent: Wednesday, June 19, 2002 3:06 PM
Subject: From nirvana to hell in one upgrade - the tail of direct booking in
Outlook 2k+


Here's the story -

Running Exchange 5.5 and users booking appointments using the AutoAccept
script from ExchangeCode.com - and my life is great (except for those
darn reoccurring meetings from time to time).  Now we make the big move
to E2K and since the autoaccecpt script "doesn't" (some reports say it
does, some it doesn't - my testing says it doesn't) work on E2K... so I
need to come up with a new method.  The two methods are using the really
old method of leaving an Outlook97 machine logged in with all the
resource accounts setup to delegate their appointments to the one
dedicated Outlook97 account -or- use the new fangled Outlook 2000/2002
direct booking feature (Direct Booking of Resource Without a Delegate
Acct. [Q196534]) where in the client directly books their own meetings
using Outlook.

Ok, I test it (the new direct book method) and all seems ok.  But...
when I roll it out into production I have random users (dozens out of
4,000 users) that can not book onto a room because Outlook first
declines the meeting because it says it is "busy" and then follows that
up with an error of "Unable to save Free/Busy".  So, in trouble shooting
I have narrowed it down to the client by:

* Happens even if the user logs into another machine with their account
(without roaming profiles)
* Deleting the free/busy file of the calendar (using the GW-Client) and
then re-setting it up fixes it from time to time
* Granting Owner rights also "sometimes" fixes the problem but not
always

Is there anyone out there that is using the new OL2000+ direct booking
method and has it working correctly?  Is there some way to get the
exchangecode.com script working on E2K?

david moore
Chevron Phillips Chemical
Messaging Group

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