Guess I should have mentioned that this is an Exchange 2000 sp3 system.

Jon

-----Original Message-----
From: Martin, Jon 
Posted At: Monday, January 12, 2004 8:35 AM
Posted To: exchange
Conversation: Incorrect NDRs & Miss-Addressed Email Queues
Subject: Incorrect NDRs & Miss-Addressed Email Queues

Yesterday morning the Unix box our Exchange system hands off
Internet-bound email to was having a problem, as initially evidenced on
the Exchange side by the filling up of remote SMTP queues. As part of
the troubleshooting process I restarted the SMTP virtual server. When I
did this it flushed all of the email out with NDRs indicating that it
'Could not deliver the message in the time limit specified.' These
emails had been in the queue less than 12 hours, so that message seems a
little pre-mature. The settings for this are default, and I believe that
it should wait at least two days before generating such and NDR.

Additionally, it flushed out about 100 messages from somewhere that had
been sent in the past month to miss-identified internal users. Primarily
these were emails automatically generated by internal systems that send
emails addressed similar to [EMAIL PROTECTED] In the cases of these
rejected emails whoever configured these internal notifications
miss-spelled the userid. These emails were not in the queues I know of
and normally monitor, and they generated the same NDR as above - 'Could
not deliver the message in the time limit specified'.

So, the two questions before the house are:

1.  Why did bouncing the SMTP service cause 'Could not deliver the
message in the time limit specified' NDRs for email that had been queued
for a relatively short period of time?

2.  Where are the miss-addressed emails being stored, and why are they
being held there for up to a month?

Many thanks . . .

Jon


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