Out of Office data is stored in hidden messages in the user's mailbox.
I wonder if your unified messaging package is affecting this
configuration.

Ed Crowley MCSE+Internet MVP kcCC+I
Tech Consultant
hp Services
Protecting the world from PSTs and Bricked Backups!


-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED]] On Behalf Of Mood, Steve
Sent: Wednesday, June 26, 2002 6:29 AM
To: Exchange Discussions
Subject: OOO Weirdness


I have a strange problem with OOO that started a few months back.
Layout is Exchange 5.5sp4 servers (3 in the main site 1 each in 2 other
sites). Clients are all Outlook 2K SP1.  Single mailbox server, single
utility server, single unified messaging server (voicemail).

User will setup OOO as they normally would with just the OOO selector
set and a simple message typed in with no additional rules.  Others
notice they are getting duplicate replies when they send to a user with
OOO enabled. The replies are not exact duplicates as one message is the
correct one and the other seems to be the message from a previous use of
OOO.  

Going into the mailbox as that user shows an additional rule under the
OOO assistant and when trying to access the rule it gives the message
that the rule contains invalid content, do I want to edit it, editing
reveals that it is just an empty rule.  Deleting this rule and then
exiting out of office fixes the problem.

We have had a couple of changes this year prior to this problem
including the addition of a new Exchange server (unified messaging) and
the removal of the first Exchange server in the site but this problem
was not brought to my attention until a couple of months after that.
Even stranger, the problem appears to occur throughout the organization
including at the other 2 sites.

Any suggestions on nailing this down?  

>From what I can tell it only occurs once per user but with vacation
season upon us it's becoming a real nuisance.

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