We are running ScanMail 3.6 on all of our Exchange servers and also a TVCS 1.8 machine. All of them report correctly expect for a BDC we have (it's a multi-use server, file/print, Exchange, SQL, BDC etc...). In TVCS, it shows "Real Time Scan Status" as off. The Real Time service is set to Automatic and is started. If you go into the registry per Trend's Knowledge Base article 9274, Scan direction is set to disable. Resetting only works temporarily. I just upgraded to 3.61 because Trend says this is one of the fixes in the new version (after asking them for a month why this is happening), I still have the same issue and Trend has no idea why. Also, the agent on this machine consistently shows as not being installed, even though it reports back to the TVCS server. Has anyone seen this before? Any help would be greatly appreciated. Thanks, Rich Gomes GTECH Messaging Group _________________________________________________________________ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin: [EMAIL PROTECTED]