We have a strange problem for which the symptoms look like those in 'Q267570
Unable to View Items in Inbox When Accessing OWA Through a Proxy Server
Using Internet Explorer 5 or Later'. However, the details of our specific
problem differ significantly, and therefore the fix in the Q doc is
irrelevant.

The situation:

Servers: Exch2k sp3, Win2k sp3, relatively recently patched; workstations
tested are Win2k and XP.

One user having a problem. He opens up IE 6 on any workstation after logging
on to the network as himself. Logs onto OWA on the server his mailbox is
located (there is no front-end/back-end thing going on here; only a few
users are aware of the URL for OWA and are using it just for testing the
look-and-feel of OWA). No additional prompt for userid and password when
connecting to Outlook via OWA, he gets right in. If he logs on to his
workstation (only his workstation) and network using another user id, and
then attempts to open his mailbox via OWA it prompts for a
userid/password/domain and lets him in.

He goes to any other workstation where the workstation is logged onto the
net using some other userid. Opens up IE 6, logs onto OWA. No userid or
password prompt, takes him to essentially the empty inbox described in the Q
doc. No folder list available, no access to anything. However, if we
attempt, on the same workstation, to use OWA to connect to any other Outlook
mailbox, it prompts for the userid/password/domain, and assuming we have a
set of credentials that has the appropriate access, it lets us in.

Weird. Am I missing something really basic? Any ideas?? Thanks . . .

Jon Martin
Systems Programmer
East Bay Municipal Utility District (EBMUD)
Oakland, CA



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