IIRC, it's System Center Service Manager that has those features. Echoing Donald's comments, ITIL is the de-facto standard. It's not perfect, but an introduction to ITIL course would be a good start to give you an idea of which parts of the framework you want to use for change management, and most service desk products on the market claim ITIL compliance. The important thing is not to just keep a log of what you do, but to plan changes properly, involve all relevant parties and assess risks and possible issues before making the change.
Steve -----Original Message----- From: Kurt Buff [mailto:kurt.b...@gmail.com] Sent: 03 March 2012 01:15 To: MS-Exchange Admin Issues Subject: Re: Change Control methods? IIRC, it was mentioned in a demo I viewed that one of the members of the MSFT SC2012 suite has some change control capabilities - can't remember which one, though. But, that suite isn't due until April, so might not be what you want anyway. Kurt On Wed, Feb 29, 2012 at 18:08, David Thor Johnson <idama...@comcast.net> wrote: > Hi all, > > > > What are you all doing in regards to change control in your networks > and servers. We used to keep a paper log in the server room for > whenever a server was patched or rebooted. Is there a software method > that you wopuld recommend? > > Thanks in advance for all input is appreciated. > > > > Cheers, > > > > David Thor Johnson > > > > --- > To manage subscriptions click here: > http://lyris.sunbelt-software.com/read/my_forums/ > or send an email to listmana...@lyris.sunbeltsoftware.com > with the body: unsubscribe exchangelist --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to listmana...@lyris.sunbeltsoftware.com with the body: unsubscribe exchangelist --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to listmana...@lyris.sunbeltsoftware.com with the body: unsubscribe exchangelist
