Re: CA becoming more responsive

2001-11-16 Thread Tiffany Ernest
e was going to send me some contact info via email but she said their email was down and didn't know when it would be back up. So, I wouldn't put much stock in the "New and Improved" CA. Unless you like the witty quips from 'Friends' as a response to your technical issu

Re: Arcserve 2000 Exchange Backup Agent

2001-10-19 Thread Tiffany Ernest
Dan, We are using the 2000 agent for exchange and it does have to be baby-sat.  It will work about 75% of the time.  Usually the error we get is the Backup agent RPC craps out.  The other problem I've had is that everytime you install a patch to either server, I have to re-establish the dbagent p

Re: Problem sending to particular domain

2001-08-28 Thread Tiffany Ernest
We has a similar problem with a different error message, we were getting (access denied) and we could mail from yahoo, hotmail, aol etc just not from our domain to theirs.  what the problem turned out to be was the ISP's blocking our MX record IP from our isp.  we were trying to send to to @home,

Re: ArcServe2000

2001-08-28 Thread Tiffany Ernest
the backup rpc agent need to be restarted or it will hang your exchange box. "Lefkovics, William" wrote:  Restart RPC?Why should I have to do that?  Thank you.  That's ANOTHER reason NOT to use this product.William -Original Message- From: Tiffany Ernest [mailto:[EMAIL P

Re: ArcServe2000

2001-08-28 Thread Tiffany Ernest
Once you get all of the patches, write a batch to restart the rpc service before and after a job it works.  I like their support, they have been fairly attentive.  We also use the inoculanIT for virus and suprisingly all CA products don't always work well together.  You have to make sure you don'