RE: Attachment not visible

2010-05-04 Thread Liby Philip Mathew
do guess it's the source mail server configuration issue and wouldn't be able to do anything. Do you have any other thoughts. Appreciate your help Liby From: Orland, Kathleen [mailto:korl...@rogers.com] Sent: Monday, May 03, 2010 3:44 PM To: MS-Exchange Admin Issues Subject: Re: Attachment

Re: Attachment not visible

2010-05-03 Thread Orland, Kathleen
If you open Outlook in safe mode, can you see the attachment? What happens if you click Forward, do you see the attachment then? Have you tried (with Outlook closed) to delete the following files: outcmd.dat extend.dat frmcache.dat views.dat Then open Outlook again to see if the issue has