We use SonicWall for anti-spam and it has been great. We looked at Barracuda and a couple of cloud services as well as the SonicWall, but they were all significantly more expensive with no additional "wins" to make the added expenditure worth it (in our opinion). If you have the budget in place and have no problem paying more there is definitely nothing wrong with the Barracuda, it was a very nice device. That said, I would definitely buy the SonicWall again if I was in the same position, it has been rock solid with excellent support when needed. Tim
-----Original Message----- From: Carol Fee [mailto:c...@massbar.org] Sent: Monday, January 14, 2013 11:47 AM To: MS-Exchange Admin Issues Subject: SUSPECT: RE: Anti-spam choices in general? I agree. We've been using the physical 300 for 5 years - no complaints. CFee -----Original Message----- From: N Parr [mailto:npar...@mortonind.com] Sent: Friday, January 11, 2013 1:23 PM To: MS-Exchange Admin Issues Subject: RE: Anti-spam choices in general? I had the physical 300 model for 5 years or so and have had the virtual appliance version of that model for 2+ years and can't say I've experience much of what you mention below. Everyone's spam is going to be subjective though. I've always had it in global mode. Just mark a few hundred spam/ham msg's and let it go. Pay attention to it for a couple weeks to get thresholds set properly. Then I have a narrow threshold for quarantine I send to an account to check every few weeks for false positives. I've had false positives over the years but white listing those domains fixes that. And even then most of the false positives are because of word filters in the message. It maybe gets 10 min a week of my attention, but you have 10 times the users I do so...... -----Original Message----- From: Mike Benedict [mailto:benedic...@palmer.edu] Sent: Friday, January 11, 2013 11:34 AM To: MS-Exchange Admin Issues Subject: RE: Anti-spam choices in general? I do like the Barracuda but... there's just a bunch of nagging things. A few that immediately come to mind are: Support says we have excessive filters (I don't think we do). False positives due to an unexplained "Barracuda custom rule". They like to "Barracuda whitelist" sites we have no interest in. Rate limiting has always been inconsistently applied and support has no idea why. Inconsistent message log search results (which is really annoying when you're trying to help a user find their e-mail). Seemingly simplistic (and obvious) spam is often not blocked (e.g. porn e-mails with an abundance of special characters). Inconsistent blocking, same spam, different recipients, some blocked, some not, no known cause. I dislike that I have to call support because the box is doing something it shouldn't that I can't control. With that said, I have no complaints regarding the quality of their support reps. All in all, given the cost, I think the Barracuda offers a good value but, I'd like something that allows more control and more consistent performance. Thanks for the recommendations! -----Original Message----- From: Tom Miller [mailto:tmil...@sfgtrust.com] Sent: Friday, January 11, 2013 10:21 To: MS-Exchange Admin Issues Subject: RE: Anti-spam choices in general? We use Symantec's Brightstor gateway for inbound and outbound mail. Easy to use and reliable. In the past I've used Barracuda. What don't you like about Barracuda? I found the unit I used very flexible. At my old shop we allowed users to have logons to create their own custom controls. -----Original Message----- From: Michael B. Smith [mailto:mich...@smithcons.com] Sent: Friday, January 11, 2013 11:03 AM To: MS-Exchange Admin Issues Subject: RE: Anti-spam choices in general? I'm rather fond of Vircom's ModusGate solutions. -----Original Message----- From: Mike Benedict [mailto:benedic...@palmer.edu] Sent: Friday, January 11, 2013 10:56 AM To: MS-Exchange Admin Issues Subject: Anti-spam choices in general? Just wondering if there's anti-spam recommendations for either appliances or standalone server based software (we need it to front-end a mail router ahead of Exchange)? I currently use Barracuda and while I feel it represents a good value, I'm interested in a "next-step" solution that allows the customer a bit more flexibility to define custom rules. 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