I was triaging old bugs in the FC6 kernel, and got this back form a
reporter.While I agree that a lack of response can be frustrating
to a reporter, I'm not entirely sure what (if anything) we can do
about it.- I'm sending this to marketing-list since it seems to be a
problem for us rather than
I too have been disheartened to hear nothing for months and often
more than a year for problems I have reported.
It is impossible to give every submitted a bug detailed and rigorous
attention. There are just too many bugs and not enough people.
It seems to me, however, that if those in the
On Mon, 2007-12-31 at 19:41 -0500, William Cattey wrote:
> I too have been disheartened to hear nothing for months and often
> more than a year for problems I have reported.
>
> It is impossible to give every submitted a bug detailed and rigorous
> attention. There are just too many bugs and
On Mon, 31 Dec 2007 19:41:47 -0500
William Cattey <[EMAIL PROTECTED]> wrote:
> It seems to me, however, that if those in the know could manage to
> triage each incoming bug within a few days, and answer the submitter
> doing four simple things, the people submitting the bugs would feel
> mor
William Cattey wrote:
Bottom line: Every bug deserves 15 minutes of triage. The value
produced is measurable and significant.
I am pretty sure everybody will agree with that. However we don't really
have many triagers and any help on this would be most welcome.
Rahul
--
Fedora-marketing
On Jan 1, 2008 7:33 AM, Rahul Sundaram <[EMAIL PROTECTED]> wrote:
> William Cattey wrote:
> >
> > Bottom line: Every bug deserves 15 minutes of triage. The value
> > produced is measurable and significant.
>
> I am pretty sure everybody will agree with that. However we don't really
> have many tr
Michael Stahnke wrote:
To me, a lot of the reason there are not more people tracking down
bugs like this is that any/most packages that were part of core, can't
be fixed by community members.
Triaging bugs usually doesn't require any commit access. I have triaged
hundreds of bugs before and
On Jan 1, 2008 7:33 AM, Rahul Sundaram <[EMAIL PROTECTED]> wrote:
> William Cattey wrote:
> >
> > Bottom line: Every bug deserves 15 minutes of triage. The value
> > produced is measurable and significant.
>
> I am pretty sure everybody will agree with that. However we don't really
> have many tr
inode0 wrote:
On Jan 1, 2008 7:33 AM, Rahul Sundaram wrote:
William Cattey wrote:
Bottom line: Every bug deserves 15 minutes of triage. The value
produced is measurable and significant.
I am pretty sure everybody will agree with that. However we don't really
have many triagers and any help
On Mon, 31 Dec 2007, Jon Stanley wrote:
I was triaging old bugs in the FC6 kernel, and got this back form a
reporter.While I agree that a lack of response can be frustrating
to a reporter, I'm not entirely sure what (if anything) we can do
about it.- I'm sending this to marketing-list since
On Jan 2, 2008 9:23 AM, Greg DeKoenigsberg <[EMAIL PROTECTED]> wrote:
> On Mon, 31 Dec 2007, Jon Stanley wrote:
>
> > I was triaging old bugs in the FC6 kernel, and got this back form a
> > reporter.While I agree that a lack of response can be frustrating
> > to a reporter, I'm not entirely sur
On Jan 2, 2008 10:00 AM, inode0 <[EMAIL PROTECTED]> wrote:
> On Jan 2, 2008 9:23 AM, Greg DeKoenigsberg <[EMAIL PROTECTED]> wrote:
> > On Mon, 31 Dec 2007, Jon Stanley wrote:
> >
> > > I was triaging old bugs in the FC6 kernel, and got this back form a
> > > reporter.While I agree that a lack o
On Wed, Jan 02, 2008 at 10:23:03AM -0500, Greg DeKoenigsberg wrote:
> Cross-posting to the Fedora advisory board list. Our inability to create
> and nurture a bug triage community continues to be painful, and our current
> QA resources within Red Hat continue to be (necessarily) technically
> f
On Jan 2, 2008 3:24 PM, Chuck Anderson <[EMAIL PROTECTED]> wrote:
> 1. Allow QA contributors to subscribe to certain products/components
> so they are CC'd on any new bugs in those areas.
I suppose you could do this using the 'watch' feature of bugzilla to
watch the maintainer (though that may be
On Jan 2, 2008 12:24 PM, Chuck Anderson <[EMAIL PROTECTED]> wrote:
> There seems to be no official process to become a QA contributor or
> Bug Triager. Formalizing this process and documenting it would go a
> long way to improving things.
Here again, have a strong leader to drive the process woul
John,
Great question earlier in the thread to ascertain scope. 3-4 FTEs to
address a constant 8000 bug backlog seems eminently addressable.
I agree that involving universities in the bug fixing is an excellent
approach.
In fact, I'd say that if you had the mentor available, you wouldn't
Chuck Anderson wrote:
There seems to be no official process to become a QA contributor or
Bug Triager. Formalizing this process and documenting it would go a
long way to improving things.
There is a process outlined in
http://fedoraproject.org/wiki/QA#head-5234f50982dab35b93f474f5ba001b970
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