From: Charles Platt
Subject: RE: filmscanners: A Good Epson Customer Service
StoryIf you get good service in addition to an incredible bargain,
it'scertainly worth noting. I don't like to see a sense of entitlement,
here,which causes a consumer to become righteous about "getting what
wedes
Very Interesting. It does sort of give some sense to the strange behavior.
-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED]]On Behalf Of Arthur Entlich
Sent: Wednesday, May 09, 2001 7:54 PM
To: [EMAIL PROTECTED]
Subject: Re: filmscanners: A Good Epson Customer Service
Jeffrey Goggin wrote:
>> Some of us disagree. No matter what you pay for a product or service $1 or
>> $1,000 the buyer is entitled to expect and indeed demand the level of
>> quality, performance, and service that the company has advertised for that
>> product and/or service.
>
>
> This is
I have to disagree on one point - Dan Margulis is one to read on RGB as well
as CMYK and, importantly, LAB. Yes, he primarily works in CMYK but his
instruction applies to RGB as well.
Maris
- Original Message -
From: "shAf" <[EMAIL PROTECTED]>
To: <[EMAIL PROTECTED]>
Cc: <[EMAIL PROTECT
Laurie Solomon wrote:
> Just as an additional afterthought I suspect that when the economy was
> booming the corporate culture was such that they did not really give a damn
> about the customers and customer service when downhill; however, with the
> economy souring - especially the high tech e
Richard Starr wrote:
> I have a wonderful image scanned on my brain-dead Nikon 3510AF, where the
> shadow areas are all blotchy with redish spots. The print is a section of an
> available light shot on 800 negative material (I think Agfa, it's Mystic Photo's
> house brand 800.) If memory ser
shAf wrote:
> Not true ... I just pulled up an old image with a non-level horizon,
and with the "ruler" tool drew a line across the horizon. Now
Image=>rotate_canvas=>arbitrary" indicates the exact rotation
necessary to make the horizon horizontal ... to a hundredth of a
degree!
That's odd, but
Richard wrote:
>> I have a wonderful image scanned on my brain-dead Nikon 3510AF, where the
shadow areas are all blotchy with redish spots.
I've had so many of those that I finally wrote up a report on some of the
correction techniques. Be happy to share it with you off-list, if you'd
like.
Peop
Hi shAf
Thanks for responding.
I read the reviews of "Real World Photoshop 6", seems to be right
for me.
Bye
Ramesh
-Original Message-
From: shAf [mailto:[EMAIL PROTECTED]]
Sent: Wednesday, May 09, 2001 2:29 PM
To: [EMAIL PROTECTED]
Cc: [EMAIL PROTECTED]
Subject: RE: film
Add this one to your candidates: Real World Photoshop 6 by Blatner and
Fraser.
- Original Message -
From: Ramesh Kumar_C <[EMAIL PROTECTED]>
To: <[EMAIL PROTECTED]>
Sent: Wednesday, May 09, 2001 1:20 PM
Subject: filmscanners: Book on Image Editing/Colour Correction
> Hi
> I am novice i
Ramesh wrote:
>Please suggest some books.
Bruce Fraser posts to the Leben Epson list and I believe the title of his
book is "Real World Photoshop". I'm not 100% sure, but if you want something
from someone who knows a lot about things like colour management I'd definitely
recommend a title by Br
Alan wrote:
>Do you know what's in the 'patch'?
I don't know *everything* that is in the patch, but I do know a number of
critical bug fixes in it. These are mostly related to the use of the clipboard.
If you try to copy and paste a large amount of data, it may crash PSP.
I found that PSP woul
Sorry, that was Michael's message I was referring to.
Rob
Rob Geraghty [EMAIL PROTECTED]
http://wordweb.com
Laurie wrote:
>Image=>rotate_canvas=>arbitrary" indicates the exact rotation
>necessary to make the horizon horizontal ... to a hundredth of a
>degree!
In which version? Is it true for PS4, PS5, LE? I don't
know. I am assuming that you are using PS6.
Rob
Rob Geraghty [EMAIL PROTECTED]
http
I endorse the good words about Epson, but could this be part of an attempt
to restore their good name after the calmities with their 'Archival'
printers of the past year, and their miserable responses to them? If so,
that is the way to start the process of restoring credibility.
At 03:47 PM 05
Yes, that is good to hear.They deserve kudos.
At 10:59 AM 05/08/2001 -0400, you wrote:
>My Epson Perfection 636 died last April, while still under warrantee. I
>was in the middle of a job so I purchased an Epson Perfection 1200 SCSI on
>the same day I sent it out to be repaired. When the 636 ca
Ramesh writes ...
> I am novice in Scanning and Image Editing/Colour
> Correction (Using PS).
>
> I have little/confusing theoritical knowledge
> about RGB, gamma and colourspace:-).
>
> I am new to Photoshop too.I am thinking of buying a
> book which concentrates more on the Image Editing/
Hi
I am novice in Scanning and Image Editing/Colour Correction (Using
PS).
I have little/confusing theoritical knowledge about RGB, gamma and
colourspace:-).
I am new to Photoshop too.I am thinking of buying a book which concentrates
more on the Image Editing/Colour Correction (Using P
From: "Alan Tyson" <[EMAIL PROTECTED]>
> > PS If you get PSP 7 make sure you download the appropriate
> 7.02 patch.
>
> Rob,
>
> Do you know what's in the 'patch'?
>
> You inspired me to take a look, and it's a 10MB download for
> the International English version, so I don't want it unless
> I
shAf:
Thanks one learns something new every day!
BTW it also works for vertical lines too. I my case, I take a lot of skiing
photos. Oftentimes the only reference to either horizontal or vertical are
the trees. (The person shooting quick action, sideslope, very rarely holds
the camera level I ha
I have a wonderful image scanned on my brain-dead Nikon 3510AF, where the
shadow areas are all blotchy with redish spots. The print is a section of an
available light shot on 800 negative material (I think Agfa, it's Mystic Photo's
house brand 800.) If memory serves, in color negs, underexposed
> PS If you get PSP 7 make sure you download the appropriate
7.02 patch.
Rob,
Do you know what's in the 'patch'?
You inspired me to take a look, and it's a 10MB download for
the International English version, so I don't want it unless
I really need it.
I haven't yet found anything myself that
>Some of us disagree. No matter what you pay for a product or service $1 or
>$1,000 the buyer is entitled to expect and indeed demand the level of
>quality, performance, and service that the company has advertised for that
>product and/or service.
This is nice in theory but where in Epson's (to
Rob writes ...
> ... I was trying to remember the neatest features which
> PSP 7 has over Photoshop. Two which are extremely
> useful are:
>
> 1) The ability to rotate an image a fraction of a degree
> ...
Not true ... I just pulled up an old image with a non-level horizon,
and with the
Hi Jim,
Then you need to read a little more about Photoshop. It can do tenths of a
degree manually and auto straighten by using the ruler tool.
Larry
>I use both Ps and PSP. I think each have their advantages and, when working
>with converted CAD images, the ability to precisely define a rot
I use both Ps and PSP. I think each have their advantages and, when working
with converted CAD images, the ability to precisely define a rotation is a great
feature in PSP. Neither applications, however, do well at rotating images at
other than 90 degree increments - I think Photoshop may do it
>If you get good service in addition to an incredible bargain, it's
>certainly worth noting. I don't like to see a sense of entitlement, here,
>which causes a consumer to become righteous about "getting what we
>deserve." From my perspective, if you spend $300 for high-end quality, I'm
>not sure y
Just as an additional afterthought I suspect that when the economy was
booming the corporate culture was such that they did not really give a damn
about the customers and customer service when downhill; however, with the
economy souring - especially the high tech economy - many of these
corporatio
Someone recently gave PSP a plug on the list, and I was trying to remember
the neatest features which PSP 7 has over Photoshop. Two which are
extremely useful are:
1) The ability to rotate an image a fraction of a degree
2) The redeye tool. It allows you to replace the red eye reflection with
> My original Epson Stylus Photo ended up with a couple of clogged jets
> which I could not clear. Possibly my use of third-party ink was to blame;
> or possibly I let the printer sit too long (6 months?) without being used.
> It never occurred to me to complain to Epson; I just bought a new Stylu
Gordon Tassi wrote:
> Laurie: I guess we wouldn't expect less. However; when we usually hear
> something about a company, the message is usually one that trashes them.
> Usually, when people are properly served, they say nothing about it and go on
> their merry way. It is nice to hear that a
Some of you 1270 owners might be interested in something I picked up at
a web site which deals with ink refilling.
Apparently, the 1270 and 2000P color cartridge (Don't know about the
black) is the same shell. However, when if you normally try to put a
2000P cart into a 1270 it shows up as bei
I think you will find there is a new (old) corporate culture developing
around HP. Their new(ish) CEO is taking these issue very seriously, and
they realize they lost a lot of goodwill over the last few years. The
HP name and market share is way to valuable for them to have it
associated wit
Larry Berman wrote:
> Hi Laurie,
>
> But how often is a companies first response the correct one?
>
> Larry
>
>
Hardly ever. My latest tact with some companies is after one or two
messages about a problem with no reply, I just write the CEO, claiming
defeat, but "just letting him/her
In a message dated 5/8/2001 11:25:10 PM EST, [EMAIL PROTECTED] writes:
> I was surprised by Jack Phipp's comments that Digital ICE does not work with
> Kodachrome. I have used it with Kodachromes from the '50s to the early
'90s
> when I switched, with great reluctance, to Fuji E6. On my Cool
Jack qualified and explained his statement in a later post - to the effect
that it sometimes works and sometimes doesn't so the company prefers to just
say that it doesn't.
Maris
- Original Message -
From: "Douglas Landrum" <[EMAIL PROTECTED]>
To: <[EMAIL PROTECTED]>
Sent: Tuesday, May 0
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