Dear folks, My scans have recently been having linear streaks in the direction of the scan. The problem is more or less intermittent, with the preponderance of the behavior being in favor of the streaks.
There is no evidence of streaking on the original materials, and in any event, the streaking has occurred with so many rolls of film that it can hardly be anything else than dust in the scanner. Plus, the "latitude" of the streaks varies over time. (Meaning the position.) The Polaroid website is singularly discouraging and unhelpful. They suggest: - Check for and remove any objects in the calibration window. Objects? Like what, baseballs? Keyrings? Next, they say: - The bulb is not user accessible. There is not much one can do to clean or replace the bulb. Call Polaroid Technical Support at 800-432-5355 to get your scanner repaired. I called tech support and asked them what the average charge for service was. They said $400 to $600. This to blow out a piece of dust. Maybe two pieces. Finally, the website says: There is a misconception that blowing canned air into the scanner will help clean parts in the optical path and the CCD. This is not true, the CCD in most of the SprintScan scanners is sealed inside the unit and is not accessible. It is important that the areas of the scanner you can reach are clean, but for this a q-tip or dust free cloth is more effective. I don't want to clean the CCD per se. I want to clean whatever needs to be cleaned. What "areas" might be cleaned? Has anyone had experience with this problem? Thanks and best regards, Pat Cullinan, Jr. . ---------------------------------------------------------------------------------------- Unsubscribe by mail to [EMAIL PROTECTED], with 'unsubscribe' in the title or body