RE: Maximum number of variables in FM?

2009-11-12 Thread Diane Gaskill
Hi Lynne, I am glad to hear that. We were told by a couple of engineers in one of our divisions in Japan that they could not find an FDK function in FM8 that would do it. If you would not mind, could you please tell me the names of the functions that do this? Thanks lots, Diane -Original M

Maximum number of variables in FM?

2009-11-12 Thread Diane Gaskill
Hi Lynne, I am glad to hear that. We were told by a couple of engineers in one of our divisions in Japan that they could not find an FDK function in FM8 that would do it. If you would not mind, could you please tell me the names of the functions that do this? Thanks lots, Diane -Original M

tcs 2 STATUS

2009-11-12 Thread Mahesh Kumar Gupta
Dear Tammy It's unfortunate that you are facing this issue and we are really sorry for the inconvenience caused. I am attaching a utility. If it had been used when you were facing just issues with FM and RH licensing, it would have definitely helped. With the given state of your system, I am n

Re: Adobe update number vs patch number

2009-11-12 Thread Shlomo Perets
Jenny, You wrote: >Can someone decode the Adobe update numbers for me? I wanted to make >sure I had the latest updates for my Framemaker 9 installation. > >Autoupdate doesn't show any necessary updates, but others have >reported that it doesn't always. > >The support site has 9.01, 9.02, 9.03. >

RE: Maximum number of variables in FM?

2009-11-12 Thread Lynne A. Price
At 08:04 PM 10/28/2009, Diane Gaskill wrote: >If I read your message correctly, FM9 has a function in the FDK that can >import filter-by-attribute settings. Please confirm. This will solve a >major problem for us. Diane, Sorry for the delay in responding. It isn't a single function, but I co

Maximum number of variables in FM?

2009-11-12 Thread Lynne A. Price
At 08:04 PM 10/28/2009, Diane Gaskill wrote: >If I read your message correctly, FM9 has a function in the FDK that can >import filter-by-attribute settings. Please confirm. This will solve a >major problem for us. Diane, Sorry for the delay in responding. It isn't a single function, but I co

FM crashing upon attempt to create PDF - 3Qs

2009-11-12 Thread Orly Zimmerman
Thank you all for this info!! It's very helpful. I will return to the IT people and clarify this. They gave me the impression that no laptop could handle more than 3GB. I'm really much more efficient with a laptop as I'm also my kids "chauffeur" so, I'm always on the move and would like/need to h

Adobe update number vs patch number

2009-11-12 Thread Jenny Greenleaf
Can someone decode the Adobe update numbers for me? I wanted to make sure I had the latest updates for my Framemaker 9 installation. Autoupdate doesn't show any necessary updates, but others have reported that it doesn't always. The support site has 9.01, 9.02, 9.03. My version is 9.0p250.

Adobe update number vs patch number

2009-11-12 Thread Jenny Greenleaf
Can someone decode the Adobe update numbers for me? I wanted to make sure I had the latest updates for my Framemaker 9 installation. Autoupdate doesn't show any necessary updates, but others have reported that it doesn't always. The support site has 9.01, 9.02, 9.03. My version is 9.0p250.

RE: tcs 2 STATUS continued

2009-11-12 Thread Lea Rush
Hi Tammy, Whether it's for changing the system clock or using System Restore as Art suggested, I'd say that the target date is back when you were having trouble *just* with Adobe products and not your entire operating system. You first posted about troubles yesterday morning. Maybe you (or your lo

tcs 2 STATUS continued

2009-11-12 Thread Lea Rush
Hi Tammy, Whether it's for changing the system clock or using System Restore as Art suggested, I'd say that the target date is back when you were having trouble *just* with Adobe products and not your entire operating system. You first posted about troubles yesterday morning. Maybe you (or your lo

tcs 2 STATUS continued

2009-11-12 Thread Art Campbell
I suspect Mahesh is suggesting you use either Control Panel > Recovery or Control Panel > Backup/Restore. Art Art Campbell art.campbell at gmail.com "... In my opinion, there's nothing in this world beats a '52 Vincent and a redheaded girl." -- Richard Thompson

RE: tcs 2 STATUS

2009-11-12 Thread George Casler
Not to be discouraging, Tammy, but I went through exactly the same thing after installing CS4. In June. It worked fine for a while, then if the desired Adobe products were not started before anything else after a restart, I got the dreaded message. Calls to Tech Support got me walked through th

RE: tcs 2 STATUS

2009-11-12 Thread Mahesh Kumar Gupta
Dear Tammy It's unfortunate that you are facing this issue and we are really sorry for the inconvenience caused. I am attaching a utility. If it had been used when you were facing just issues with FM and RH licensing, it would have definitely helped. With the given state of your system, I am n

tcs 2 STATUS continued

2009-11-12 Thread Spectrum Writing
After 4 hours on the phone today with support, Adobe was able to resolve the issues that prevented me from working on my desktop, in Windows Explorer, or in non-adobe programs; however, Adobe themselves threw the kitchen sink at my system and still can't get the suite to completely uninstall, so I

Re: tcs 2 STATUS continued

2009-11-12 Thread Art Campbell
I suspect Mahesh is suggesting you use either Control Panel > Recovery or Control Panel > Backup/Restore. Art Art Campbell art.campb...@gmail.com "... In my opinion, there's nothing in this world beats a '52 Vincent and a redheaded girl." -- Richard Thompson

FM 7.2 and Windows 7 64-bit

2009-11-12 Thread Shmuel Wolfson
The main reason to upgrade is not to fall of the upgrade path, which happens if you wait too many versions before upgrading. IMHO, it's worth the upgrade money if you get several versions in one upgrade. I went from 7.2 to 9 because I'm worried about what they will decide in 10. They probably w

RE: tcs 2 STATUS continued

2009-11-12 Thread Spectrum Writing
After 4 hours on the phone today with support, Adobe was able to resolve the issues that prevented me from working on my desktop, in Windows Explorer, or in non-adobe programs; however, Adobe themselves threw the kitchen sink at my system and still can't get the suite to completely uninstall, so I

tcs 2 STATUS

2009-11-12 Thread George Casler
Not to be discouraging, Tammy, but I went through exactly the same thing after installing CS4. In June. It worked fine for a while, then if the desired Adobe products were not started before anything else after a restart, I got the dreaded message. Calls to Tech Support got me walked through th

tcs 2 STATUS

2009-11-12 Thread Art Campbell
Also, did you walk through the online trouble-shooting stuff at http://kb2.adobe.com/cps/408/kb408336.html ? Art Campbell art.campbell at gmail.com "... In my opinion, there's nothing in this world beats a '52 Vincent and a redheaded girl." -- Richard Thompson

FM crashing upon attempt to create PDF - 3Qs

2009-11-12 Thread Art Campbell
Returning to Orly's original post... Item two had to do with disabling the temp and or recovery files genterated from a crash. I don't think you can do that, but if the files have numbers in the suffix, they're temporary save files. if they have the word "recovery" embedded in them, they are try re

FM crashing upon attempt to create PDF - 3Qs

2009-11-12 Thread Art Campbell
Fred's correct, but I did notice that things changed slightly with W7. W7 32 seems to be able to address about 3.6 or so of RAM -- I'd have to check to get an exact figure, but it was a nicely larger chunk on my 4G system. Art Art Campbell art.campbell at gmail.com "... In my opinion, t

FM crashing upon attempt to create PDF - 3Qs

2009-11-12 Thread Fred Ridder
Jim Pinkham wrote: > Orly, on the notebook point, please clarify. Did IT tell you the one > that you have cannot be upgraded beyond 2 GB? That may well be accurate. > However, there are notebooks currently in stores that have 6 GB of RAM. But it should also be noted that only 3GB of memory can

Re: FM crashing upon attempt to create PDF - 3Qs

2009-11-12 Thread Carole Johnson
What version are you using? Do you use any conditions? Thanks Carole J. Johnson, ~~~ Carole Johnson Raytheon Technical Services Company LLC System and Product Support Solutions 8680 Balboa Avenue (Bldg 1/MS 3-P102) San Diego, CA 92123 Work:(858)522-2846, Fax:(858)5

FM crashing upon attempt to create PDF - 3Qs

2009-11-12 Thread Carole Johnson
What version are you using? Do you use any conditions? Thanks Carole J. Johnson, ~~~ Carole Johnson Raytheon Technical Services Company LLC System and Product Support Solutions 8680 Balboa Avenue (Bldg 1/MS 3-P102) San Diego, CA 92123 Work:(858)522-2846, Fax:(858)5

tcs 2 STATUS

2009-11-12 Thread Spectrum Writing
Yes and here is the current summary: As of 9:00 pm last night, I had reinstalled TCS2 on my desktop. Captivate, Photoshop, and Acrobat 9 were working and functioning as expected and everything else on my desktop was working just fine. I still was receiving the error message about the licensing i

tcs 2 STATUS

2009-11-12 Thread Art Campbell
Did you run the license recovery program? I posted that it was necessary for one of my installations (but, oddly, not both) after the most recent round of updates a week or so ago. You can download it from http://www.adobe.com/support/contact/licensing.html Quick and painless. Art Campbell

FM crashing upon attempt to create PDF - 3Qs

2009-11-12 Thread Pinkham, Jim
Quite so! From: Fred Ridder [mailto:docu...@hotmail.com] Sent: Thursday, November 12, 2009 8:07 AM To: Pinkham, Jim; orlyz at marvell.com Cc: framers at lists.frameusers.com Subject: RE: FM crashing upon attempt to create PDF - 3Qs Jim Pinkham wrote: > Orly, o

FM crashing upon attempt to create PDF - 3Qs

2009-11-12 Thread syed.hos...@aeris.net
Agreed with the comments so far. *Most* laptops that are more than a year or two old cannot even have more than 4GB physically installed - the hardware does not allow it, and a 32-bit OS reduces this to somewhere between 2.8GB and 3.7GB - depending on the graphics card in there, the add-on hardwar

FM crashing upon attempt to create PDF - 3Qs

2009-11-12 Thread Pinkham, Jim
Orly, on the notebook point, please clarify. Did IT tell you the one that you have cannot be upgraded beyond 2 GB? That may well be accurate. However, there are notebooks currently in stores that have 6 GB of RAM. -Original Message- From: framers-boun...@lists.frameusers.com [mailto:frame

RE: tcs 2 STATUS

2009-11-12 Thread Spectrum Writing
Yes and here is the current summary: As of 9:00 pm last night, I had reinstalled TCS2 on my desktop. Captivate, Photoshop, and Acrobat 9 were working and functioning as expected and everything else on my desktop was working just fine. I still was receiving the error message about the licensing

RE: FM crashing upon attempt to create PDF - 3Qs

2009-11-12 Thread Syed.Hosain
Agreed with the comments so far. *Most* laptops that are more than a year or two old cannot even have more than 4GB physically installed - the hardware does not allow it, and a 32-bit OS reduces this to somewhere between 2.8GB and 3.7GB - depending on the graphics card in there, the add-on hardwar

Re: tcs 2 STATUS

2009-11-12 Thread Art Campbell
Also, did you walk through the online trouble-shooting stuff at http://kb2.adobe.com/cps/408/kb408336.html ? Art Campbell art.campb...@gmail.com "... In my opinion, there's nothing in this world beats a '52 Vincent and a redheaded girl." -- Richard Thompson

Re: FM crashing upon attempt to create PDF - 3Qs

2009-11-12 Thread Art Campbell
Returning to Orly's original post... Item two had to do with disabling the temp and or recovery files genterated from a crash. I don't think you can do that, but if the files have numbers in the suffix, they're temporary save files. if they have the word "recovery" embedded in them, they are try re

RE: FM crashing upon attempt to create PDF - 3Qs

2009-11-12 Thread Orly Zimmerman
Thank you all for this info!! It's very helpful. I will return to the IT people and clarify this. They gave me the impression that no laptop could handle more than 3GB. I'm really much more efficient with a laptop as I'm also my kids "chauffeur" so, I'm always on the move and would like/need to h

Re: FM crashing upon attempt to create PDF - 3Qs

2009-11-12 Thread Art Campbell
Fred's correct, but I did notice that things changed slightly with W7. W7 32 seems to be able to address about 3.6 or so of RAM -- I'd have to check to get an exact figure, but it was a nicely larger chunk on my 4G system. Art Art Campbell art.campb...@gmail.com "... In my opinion, ther

RE: FM crashing upon attempt to create PDF - 3Qs

2009-11-12 Thread Pinkham, Jim
Quite so! From: Fred Ridder [mailto:docu...@hotmail.com] Sent: Thursday, November 12, 2009 8:07 AM To: Pinkham, Jim; or...@marvell.com Cc: framers@lists.frameusers.com Subject: RE: FM crashing upon attempt to create PDF - 3Qs Jim Pinkham wrote: > Orly, on the

RE: FM crashing upon attempt to create PDF - 3Qs

2009-11-12 Thread Fred Ridder
Jim Pinkham wrote: > Orly, on the notebook point, please clarify. Did IT tell you the one > that you have cannot be upgraded beyond 2 GB? That may well be accurate. > However, there are notebooks currently in stores that have 6 GB of RAM. But it should also be noted that only 3GB of memory can

RE: FM crashing upon attempt to create PDF - 3Qs

2009-11-12 Thread Pinkham, Jim
Orly, on the notebook point, please clarify. Did IT tell you the one that you have cannot be upgraded beyond 2 GB? That may well be accurate. However, there are notebooks currently in stores that have 6 GB of RAM. -Original Message- From: framers-boun...@lists.frameusers.com [mailto:frame

Re: tcs 2 STATUS

2009-11-12 Thread Art Campbell
Did you run the license recovery program? I posted that it was necessary for one of my installations (but, oddly, not both) after the most recent round of updates a week or so ago. You can download it from http://www.adobe.com/support/contact/licensing.html Quick and painless. Art Campbell

Re: FM 7.2 and Windows 7 64-bit

2009-11-12 Thread Shmuel Wolfson
The main reason to upgrade is not to fall of the upgrade path, which happens if you wait too many versions before upgrading. IMHO, it's worth the upgrade money if you get several versions in one upgrade. I went from 7.2 to 9 because I'm worried about what they will decide in 10. They probably w