Re: Can't activate FM 11...

2014-05-13 Thread Helen Borrie
At 11:06 a.m. 14/05/2014, Karen Robbins wrote: >My IT person installed a licensed copy of FM11 on my colleague's computer. I >am the keeper of license info for our unit. Since I wasn't around, he >installed as a trial version. Now we cannot figure out how to activate it... >no evidence of any sc

RE: Can't activate FM 11...

2014-05-13 Thread Syed Zaeem Hosain (syed.hos...@aeris.net)
As I recall, FrameMaker prompts you every time you start the program to either continue in trial mode, or enter a serial number. Does that not show up? Z From: framers-boun...@lists.frameusers.com [mailto:framers-boun...@lists.frameusers.com] On Behalf Of Karen Robbins Sent: Tuesday, May 13, 2

Can't activate FM 11...

2014-05-13 Thread Karen Robbins
My IT person installed a licensed copy of FM11 on my colleague's computer. I am the keeper of license info for our unit. Since I wasn't around, he installed as a trial version. Now we cannot figure out how to activate it... no evidence of any screen or window in which to register, activate, enter a

RE: Keeping both versions

2014-05-13 Thread Jeff Coatsworth
Choose the "custom" option when running the installer - it should deselect the option for the PDF Creator, but often times it doesn't. -Original Message- From: Theresa de Valence [mailto:t...@bstw.com] Sent: May-13-14 12:31 PM To: framers@lists.frameusers.com; Jeff Coatsworth Subject: Re

RE: Keeping both versions

2014-05-13 Thread Jeff Coatsworth
Just watch out if you have the full version of Acrobat installed - your FM12 standalone might clobber it with the "headless" version -Original Message- From: framers-boun...@lists.frameusers.com [mailto:framers-boun...@lists.frameusers.com] On Behalf Of Theresa de Valence Sent: May-12-14

RE: Keeping both versions

2014-05-13 Thread Rick Quatro
Hi Theresa, Just install FrameMaker 12. You don't have to do anything special to "keep" FrameMaker 8. Rick Rick Quatro Carmen Publishing Inc. 585-366-4017 r...@frameexpert.com -Original Message- From: framers-boun...@lists.frameusers.com [mailto:framers-boun...@lists.frameusers.com] O

Keeping both versions

2014-05-13 Thread Theresa de Valence
Hi folks, Could you please tell me how to keep my current Frame installation (8) and add a new one (12) without destroying the first? Thanks, Theresa ___ You are currently subscribed to framers as arch...@mail-archive.com. Send list messages to fr

RE:Frame Upgrade Gotcha my Current TCS 5 Subscription

2014-05-13 Thread Davis, David
Ted, I was just running the 30 day standalone trial of Frame12, I also had the auto-updated prompt me install 12.0.2, and it also went pear-shaped - Frame was quite broken afterwards (pop-up dialogs telling me the "Publisher service wasn't running" and so forth. I had to uninstall Frame, re-insta