> Wheildon's book is rather narrowly addressed to advertisers who
> typically need to get a reader's attention in the split second they flip
> the pages of a magazine. I don't think it's valid to extrapolate his
> conclusions to book length technical documents. (And to read some of
> the comments
> Wheildon's book is rather narrowly addressed to advertisers who
> typically need to get a reader's attention in the split second they flip
> the pages of a magazine. I don't think it's valid to extrapolate his
> conclusions to book length technical documents. (And to read some of
> the comments
Mike Wickham wrote:
>> When making diagrams and inserting pictures, I would suggest using some
>> colors. Colors
>> definitely add to the visual appeal. A colorful manual is definitely going
>> to catch the user
>> attention. What say?
>
> Color type, though, (example: color headlines) can have
> When making diagrams and inserting pictures, I would suggest using some
> colors. Colors
> definitely add to the visual appeal. A colorful manual is definitely going
> to catch the user
> attention. What say?
Color type, though, (example: color headlines) can have a severely negative
effect o
Mike Wickham wrote:
>> When making diagrams and inserting pictures, I would suggest using some
>> colors. Colors
>> definitely add to the visual appeal. A colorful manual is definitely going
>> to catch the user
>> attention. What say?
>
> Color type, though, (example: color headlines) can have
> When making diagrams and inserting pictures, I would suggest using some
> colors. Colors
> definitely add to the visual appeal. A colorful manual is definitely going
> to catch the user
> attention. What say?
Color type, though, (example: color headlines) can have a severely negative
effect o
Callahan
Subject: Re: Motivating end users to read the user manual
Hi Cal,
When making diagrams and inserting pictures, I would suggest using some
colors.?Colors definitely add to the visual appeal. A colorful manual
is?definitely going to catch the user attention. What say
@lists.frameusers.com
Cc: Cal Callahan
Subject: Re: Motivating end users to read the user manual
Hi Cal,
When making diagrams and inserting pictures, I would suggest using some
colors. Colors definitely add to the visual appeal. A colorful manual
is definitely going to catch the user attention. What say
lists.frameusers.com
Cc: Cal Callahan
Subject: Re: Motivating end users to read the user manual
Hi Cal,
When making diagrams and inserting pictures, I would suggest using some
colors.?Colors definitely add to the visual appeal. A colorful manual
is?definitely going to catch the user attention
Callahan
Subject: Re: Motivating end users to read the user manual
Hi Cal,
When making diagrams and inserting pictures, I would suggest using some
colors. Colors definitely add to the visual appeal. A colorful manual
is definitely going to catch the user attention. What say
types of interviews
Regards,
N. Jain
http://www.neerajjain8.com
From: Cal Callahan
To: framers@lists.frameusers.com
Sent: Thursday, May 21, 2009 6:26:05 AM
Subject: Re: Motivating end users to read the user manual
I like Sharon's advice (ask the
types of interviews
Regards,
N. Jain
http://www.neerajjain8.com
?
?
From: Cal Callahan
To: framers at lists.frameusers.com
Sent: Thursday, May 21, 2009 6:26:05 AM
Subject: Re: Motivating end users to read the user manual
I like Sharon's advice (ask the
s-boun...@lists.frameusers.com
[mailto:framers-boun...@lists.frameusers.com] On Behalf Of Cal Callahan
Sent: Wednesday, May 20, 2009 5:56 PM
To: framers@lists.frameusers.com
Subject: Re: Motivating end users to read the user manual
I like Sharon's advice (ask the user directly). But I haven'
s-boun...@lists.frameusers.com
[mailto:framers-bounces at lists.frameusers.com] On Behalf Of Cal Callahan
Sent: Wednesday, May 20, 2009 5:56 PM
To: framers at lists.frameusers.com
Subject: Re: Motivating end users to read the user manual
I like Sharon's advice (ask the user directly). But I
I like Sharon's advice (ask the user directly). But I haven't seen anyone
mention context-sensitive help or conditional text.
I hope the lengthy paragraphs in your query are not representative of your
manuals--that would certainly turn off users.
A couple of guidelines:
KISS--keep it simple, sir
I like Sharon's advice (ask the user directly). But I haven't seen anyone
mention context-sensitive help or conditional text.
I hope the lengthy paragraphs in your query are not representative of your
manuals--that would certainly turn off users.
A couple of guidelines:
KISS--keep it simple, sir
gt; Thanks once again to each one of you.
>
> Warm Regards,
>
> Garnier
>
>
> -Original Message-
> From: Nancy Allison [mailto:maker at verizon.net]
> Sent: Monday, May 18, 2009 7:11 PM
> To: garnier_framescript at yahoo.co.in
> Subject: Re: Motivating end us
head of the Engineers
>> should pressurize them to do their homework before visiting the customers
>> for training or use the material during their free time to understand the
>> module and also provide feedback for further improvement. Looks like I am
>> asking for the impossible as this ne
On Tue, 19 May 2009 13:34:31 +, Bodvar Bjorgvinsson
wrote:
>Agree with Shmuel. This is common in "higher" technical documentation,
>called Revision Highlights or Highlights of Changes or similar.
>Sometimes sent as a transmittal letter accompanying the distributed
>manual, and sometimes more
On Tue, 19 May 2009 13:34:31 +, Bodvar Bjorgvinsson
wrote:
>Agree with Shmuel. This is common in "higher" technical documentation,
>called Revision Highlights or Highlights of Changes or similar.
>Sometimes sent as a transmittal letter accompanying the distributed
>manual, and sometimes more
head of the Engineers
>> should pressurize them to do their homework before visiting the customers
>> for training or use the material during their free time to understand the
>> module and also provide feedback for further improvement. Looks like I am
>> asking for the impossible as this
gt; Thanks once again to each one of you.
>
> Warm Regards,
>
> Garnier
>
>
> -Original Message-
> From: Nancy Allison [mailto:ma...@verizon.net]
> Sent: Monday, May 18, 2009 7:11 PM
> To: garnier_framescr...@yahoo.co.in
> Subject: Re: Motivating end users t
The fact is that people don't like to read. Exhaustive training material
is "exhaustive" to read.
If there are specific "do"s and "don't"s that are *not* intuitive, make
a short 1-3 page list, print it on color paper, and put it in the box
with the product. That they might read.
--
Regards,
S
ay 18, 2009 10:22 AM
To: 'Shmuel Wolfson'; 'Garnier Garnier'; 'Framers'
Subject: RE: Motivating end users to read the user manual
Have you considered sitting with the users and asking them what the
issues are and why they don't like the materials? Don't
alf Of Sharon Burton
Sent: Monday, May 18, 2009 7:22 AM
To: 'Shmuel Wolfson'; 'Garnier Garnier'; 'Framers'
Subject: RE: Motivating end users to read the user manual
Have you considered sitting with the users and asking them what the issues
are and why they don
alf Of Sharon Burton
Sent: Monday, May 18, 2009 7:22 AM
To: 'Shmuel Wolfson'; 'Garnier Garnier'; 'Framers'
Subject: RE: Motivating end users to read the user manual
Have you considered sitting with the users and asking them what the issues
are and why they don
ay 18, 2009 10:22 AM
To: 'Shmuel Wolfson'; 'Garnier Garnier'; 'Framers'
Subject: RE: Motivating end users to read the user manual
Have you considered sitting with the users and asking them what the
issues are and why they don't like the materials? Don't defend wh
frameusers.com
[mailto:framers-boun...@lists.frameusers.com] On Behalf Of Shmuel Wolfson
Sent: Monday, May 18, 2009 6:47 AM
To: Garnier Garnier; Framers
Subject: Re: Motivating end users to read the user manual
The fact is that people don't like to read. Exhaustive training material
is
s-boun...@lists.frameusers.com
[mailto:framers-bounces at lists.frameusers.com] On Behalf Of Shmuel Wolfson
Sent: Monday, May 18, 2009 6:47 AM
To: Garnier Garnier; Framers
Subject: Re: Motivating end users to read the user manual
The fact is that people don't like to read. Exhaustive training material
is
The fact is that people don't like to read. Exhaustive training material
is "exhaustive" to read.
If there are specific "do"s and "don't"s that are *not* intuitive, make
a short 1-3 page list, print it on color paper, and put it in the box
with the product. That they might read.
--
Regards,
S
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Hi listers,
I would like some feedback on this issue which I am sure most of us face.
Please write to me directly as most of the time the mails form forums bounces
and I do not receive them. Not sure about the reason.
I put in a lot of effort to create an exhaustive training material. It incl
Hi listers,
I would like some feedback on this issue which I am sure most of us face.
Please write to me directly as most of the time the mails form forums bounces
and I do not receive them. Not sure about the reason.
I put in a lot of effort to create an exhaustive training material. It incl
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