Hello FreeBSDers,

I have an Epson V700 Photo scanner connected via USB. I use the original Epson software running in a VirtualBox instance of Windows XP. It's all worked fine for years until a couple of weeks ago.

The Epson software correctly detects the scanner and can initiate a scan successfully. The carriage moves and the scanner light comes on. The carriage moves to the end of the scan and returns to it's home position. But,according to the software, the scan never completes. The software continues saying "scan in progress" and the green LED on the scanner shows that it's scanning. Eventually, the software times out and reports "trouble communicating with the scanner".

I can successfully scan on FreeBSD using the "sane" port. But the Epson software is easier to use.

I upgraded my FreeBSD via source and rebuilt my ports including VirtualBox. I'm running FreeBSD 12-Stable with source as of last week, and VirtualBox 5.2.30. VBox 5.2.28 has the same problem.

Does anybody have any clues, please? Is there something I can do to diagnose it?

Thanks for any help,

    Graham

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