On Mar 30, 2009, at 1:34 AM, François Delawarde wrote:
> Thanks for your quick&clear answers.
>
>
> On Fri, 2009-03-27 at 10:55 -0500, Anthony Minessale wrote:
>
>> If you are using on-hook agents, it will place as many outbound calls
>> as there are people waiting.
>> If you are using off-hook a
On Mon, Mar 30, 2009 at 3:34 AM, François Delawarde <
fdelawa...@wirelessmundi.com> wrote:
> Thanks for your quick&clear answers.
>
>
> On Fri, 2009-03-27 at 10:55 -0500, Anthony Minessale wrote:
>
> > If you are using on-hook agents, it will place as many outbound calls
> > as there are people wa
Thanks for your quick&clear answers.
On Fri, 2009-03-27 at 10:55 -0500, Anthony Minessale wrote:
> If you are using on-hook agents, it will place as many outbound calls
> as there are people waiting.
> If you are using off-hook agents it will just connect the first free
> agent.
By "people wait
2009/3/27 Francois Delawarde
> Hello and welcome me into FreeSWITCH's world! <= sorry that was rude
>
> I am (hoping to say "I was" soon) a heavy user of Asterisk's call queues
> for small call centers with sometimes empty queues and all agents idle for a
> few seconds.
>
> FreeSWITCH's mod_fifo
Hello and welcome me into FreeSWITCH's world! <= sorry that was rude
I am (hoping to say "I was" soon) a heavy user of Asterisk's call queues
for small call centers with sometimes empty queues and all agents idle
for a few seconds.
FreeSWITCH's mod_fifo algorithm is apparently quite different tha
