----- Original Message -----
From: Gary Chapman <[EMAIL PROTECTED]>
To: <[EMAIL PROTECTED]>
Sent: Monday, April 17, 2000 12:17 PM
Subject: L.A. Times column, 4/17/00


> Friends,
>
> Below is my Los Angeles Times column for today, Monday, April 17,
> 2000. As always, please feel free to pass this on, but please retain
> the copyright notice.
>
> Not much news to report here. The weather is beautiful, school is
> winding down, tonight we're going to see Bruce Springsteen (my 18th
> Springsteen concert -- I know, I know, I have a problem!).
>
> The column below was written before last week's "Black Friday"
> meltdown of the stock market, but it seems more relevant given that
> tremor. Although I didn't much care for the Times' headline, over
> which I have no control.
>
> Hope everyone is doing well and enjoying a marvelous spring, like we
> are here in Austin.
>
> Best,
>
> -- Gary
>
> [EMAIL PROTECTED]
>
> ------------------------------------------
>
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> ------------------------------------------
>
> DIGITAL NATION
>
> Monday, April 17, 2000
>
> "Dot-Com" Energy May Be Doomed to Fizzle Into Midlife Stagnation
>
> By Gary Chapman
>
> Copyright 2000, The Los Angeles Times, All Rights Reserved
>
> In this election year, many Americans seem to be teetering between
> the contentment of prosperity and anxiety due to a turbulent and
> uncertain economy. Last week, the stock market was "groping for the
> bottom," as one analyst put it, rattling the nerves of shareholders,
> while at the same time an industry report predicted that more than a
> million and a half jobs would be created in information technology
> fields this year and that half of those would go unfilled.
>
> Most of my friends are now middle-aged, like me, and their careers
> started well before the current Internet craze. They're watching the
> "new economy" unfold with very mixed emotions. Some of them have
> found or crafted interesting and stimulating careers, while others
> are disappointed by where they find themselves now.
>
> A few of my friends' stories are good examples. The people below have
> asked that their real names not be used, so I'm using pseudonyms.
>
> Angie has a doctorate in English and has worked for a couple of
> decades as a journalist, author and magazine editor. Several years
> ago it became apparent that the number of publications that would
> publish her serious, probing articles were dwindling, and her income
> was following suit. So she took a breather from the stresses of
> freelancing by joining a small information services company as an
> editor and writer. It was her first 9-to-5 job in a long time.
>
> "It started out as a nice place to work," she said, "with a real
> family feeling. But then it was bought by a much larger company, and
> things changed very quickly.
>
> "When the company was bought, the new parent company sent these two
> guys down to our office for a pep talk -- they were like
> cheerleaders, they had this dog-and-pony show. They were very slick,
> but they didn't have a clue what we did or how their new acquisitions
> fit together." She added, "Those two guys later got fired."
>
> The working environment went downhill from there, Angie said. The
> parent company was clueless, she said, and the result was a series of
> stern memos from the remote home office about new employee
> requirements, new bosses and a new computer system that robbed the
> editors and writers of their creative input and turned them into data
> entry clerks.
>
> "Only the computer guys seemed to know what was going on," Angie
> said. While the computer technicians fiddled with their database
> program, the office's desktop computers crashed several times a day.
> Morale started to sink and eventually layoffs and departures set in.
>
> Angie quit before things got worse. She looks back on the experience
> as an example of what it must be like to work for an information
> company, and she doesn't want to be part of that world again.
>
> Bob is an exploration geologist for a large oil company, with
> advanced degrees from Stanford and 18 years in the business. His
> personal horrors are the serial management fads that sweep through
> his company, which has been sagging in stock market value, market
> share and employee morale.
>
> "The latest phrase is 'asset teams,' " he said with contempt. "No one
> knows what that means, but everyone has to get on board and get with
> this latest new program. They sent a team of guys with Power Point
> slides to tell us all about it, but no one understood it. We've seen
> it before -- in another six months, it will be something else." Bob
> thinks these fads are a sign of desperation, and of managers cooking
> up reasons for the company to keep them.
>
> He also thinks the upper management of his company is incompetent and
> is manipulating the company's finances to "loot" the cash flow --
> with executive perks, bonuses and stock options -- while the firm
> itself stagnates.
>
> Bob is going to give the company another year or two to improve
> before he bails out. He doesn't know what he's going to do after that
> because employment in the rapidly consolidating oil business is
> sinking fast.
>
> John, who holds a doctorate in chemical engineering, has already
> faced that problem. He's been laid off from his job with a Los
> Angeles oil company. Getting another job in this industry is nearly
> impossible, and starting in a new industry is very difficult. "We're
> so specialized, it's a nightmare," he said. There are jobs for
> chemical engineers in pharmaceuticals or semiconductors, but those
> companies want either new graduates or people with years of
> experience in exactly the same subfield, John said. He doesn't know
> what he'll do.
>
> "Who's to blame? I don't know. I don't want to appear that I'm
> blaming anyone," he said.
>
> Ray is an entrepreneur. He started the company Angie worked for. He's
> doing well, as one might expect. But, he said, "I started my company
> without borrowing money and without venture capital. It was a hard
> row to hoe. Now I look at these new companies with all this money and
> I have to ask, 'Did they earn this?' When you fly these days, the
> first-class section seems awfully young."
>
> Ray said, "The sense of entitlement among the young today is in for a
> rude awakening. Sooner or later business fundamentals kick in, and
> then you have to work really hard just to survive. The world view of
> young workers now is based on this very limited experience."
>
> Middle-aged people are prone to self-reflection and self-assessment,
> as in the cliche of the midlife crisis. They also seem inclined to
> view the energy, idealism and naivete of younger generations with
> some skepticism and annoyance. This is a pattern that must be as old
> as the human species itself.
>
> But younger people should regard stories such as those of my friends
> with the perspective that this is likely to be their future too. My
> friends began with the same high hopes and naive faith in the future
> that is common among the young, hip and affluent urban workers of the
> new economy.
>
> And just as it was hard for our elders and our parents to explain to
> us that the world wouldn't greet our youthful idealism with open
> arms, we now find it difficult to explain to the young "dot-com"
> generation that things don't always turn out like you plan. This is
> especially worth remembering in the face of a looming dot-com
> shakeout.
>
> Gary Chapman is director of the 21st Century Project at the
> University of Texas at Austin. He can be reached at
> [EMAIL PROTECTED]
>
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