On Tuesday, February 25, 2003, at 03:58 AM, Herbert Goodfriend wrote: > As several subscribers have testified to 100% satisfaction with > Wegener Media, I feel compelled to report that my experience was > somewhat different. I had a serious problem with a PowerBook > purchased from Wegener Media and it took a long time to resolve. I > believe that Mr. Wegener is honest (he did resolve the problem in a > fair manner) but in certain respects his shop seemed to be poorly > organized and this made the process very frustrating. > > Herb Goodfriend
I on the other hand had a horrible experience with Keyspan. I went to their booth in Macworld asking about their mini USB hub because I live overseas and needed the AC adaptor in 220v (as opposed to 110v). And they said it was autovolt (100-240v), so I bought one. When I got back to my hotel I opened it and lo and behold it was 110v. So I brought it back the following day and one of their people (Jose Arellano) offered to send me a replacement right after MacWorld (which I agreed to because I was going to be in San Francisco for another week anyway). I left the US with no AC adapter in hand and a useless hub. I followed this up with numerous emails (using two different email accounts so there's no reason for them not to go through) in the following weeks to no avail. I finally received one reply on January 28 asking for an address on to send the AC adapter. To make it convenient for them I sent them a US address (again using two separate email accounts) and I would take care of having it shipped to the Philippines . It's already March and neither I, nor my US contact, have heard from them. I was also planning on getting their remote to use with my PowerPoint presentations (still learning to use Keynote) but after this sad experience. I will not buy anything from them. On a positive note I ordered a ScreenSavRz from RadTech during MacWorld and not only did I get it before I left, I also received a refund with a personal note from them because they did not have the original embossed one I wanted. Geez, Joey -- G-Books is sponsored by <http://lowendmac.com/> and... Small Dog Electronics http://www.smalldog.com | Refurbished Drives | -- Check our web site for refurbished PowerBooks | & CDRWs on Sale! | Support Low End Mac <http://lowendmac.com/lists/support.html> G-Books list info: <http://lowendmac.com/lists/g-books.html> --> AOL users, remove "mailto:"; Send list messages to: <mailto:[EMAIL PROTECTED]> To unsubscribe, email: <mailto:[EMAIL PROTECTED]> For digest mode, email: <mailto:[EMAIL PROTECTED]> Subscription questions: <mailto:[EMAIL PROTECTED]> Archive: <http://www.mail-archive.com/g-books%40mail.maclaunch.com/> --------------------------------------------------------------- >The Think Different Store http://www.ThinkDifferentStore.com ---------------------------------------------------------------
