Re: TiBook scratches

2002-05-24 Thread John McKee
Dear Ms. Nancy B. I think that you have a case for getting another 'book. Tears in the screen are Not acceptable, it will cause endless irritation every time you look at it. Please, contact SmallDog and explain the situation. I am sure the will offer to replace the machine. What your story

Re: TiBook scratches

2002-05-24 Thread Ryan Coleman
You have my seconding of that opinion. -- Ryan Coleman I am almost certain that sending out a portable computer with a tear in the screen does not reflect SmallDog's QA policy. If they do not support you, then we on the list need to know this about them, because if they will not stand behind

Re: TiBook scratches

2002-05-24 Thread Laurent Daudelin
On 03/01/04 01:36, donald keenan [EMAIL PROTECTED] wrote: A tear in the screen? Does that mean you bought it 'as is'? I've bought a refurbished iMac from SmallDog with scratches and stains on the case, but I thought these machines were really supposed to be remanufactured and

Re: TiBook scratches

2002-05-23 Thread Nancy Butts
Hi, Although I LOVE my TiBook, which I bought refurbished from SmallDog, it came out of the box with an actual tear in the screen. I guess that doesn't qualify as a scratch though, since the gouge actually extended through the entire surface of the screen, whatever it's made of. Since then,

Re: TiBook scratches

2002-05-23 Thread R. Hannes Niedner
://www.devdepot.com/description.html?pcode=HRLWPP Cheers Hannes From: Nancy Butts [EMAIL PROTECTED] Reply-To: [EMAIL PROTECTED] (G-Books) Date: Thu, 23 May 2002 12:52:45 -0400 To: [EMAIL PROTECTED] (G-Books) Subject: Re: TiBook scratches Since then, I've had what I would call smudge marks all