Hi People, Once again I apologise for keeping a thread open on this company, but I feel I need to keep the list updated so I am not being seen as slurring the company.
I have finally managed to speak to Dave at Wegner Media, as Bruce Johnson pointed out, I had been given the international dialing code for Columbia the country, not Columbia the city in SC. Once I got through to Dave, he even rang me back so that I wasn't paying for the call - which I thought was very nice of him! Dave informed me that the reason for the delay was due to the way the DVD/CDRW Combo drives are assembled. They order the drives from one company, the interface to the Pismo from another, and the drive bezel from another. They are currently waiting for an order of the drive bezels so hey can complete, then ship my order. He offered to ship the items they had in stock, and said he would send out the drive bezel when it does come in stock, however I would prefer to have a no unit, rather than a half complete unit, so instead he agreed to ship out to me the Pismo 1Gb RAM kit and replacement rubber feet (hopefully before the end of today), and then he will ship the DVD/CDRW drive when its finally complete. He also stated that they should have an automated emailing system that informs me of any delays in my order, and that it looks like its not working. Basically, I feel a better about dealing with the company now that I have spoken to them, and I will wait for the deliveries and chase the DVD/CDRW drive up towards the end of the month. I have the impression that if I had purchased goods in stock, my experience of Wegner Media would have been quick and without troubles, however a combination of goods being out of stock, and a broken mail system gave me reason for concern. I would like to thank people on this list for the help and advice given to bring this closer to a conclusion. Thanks, Andrew McCall. ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify the system manager. This footnote also confirms that this email message has been swept by MIMEsweeper for the presence of computer viruses. www.oldham.gov.uk ********************************************************************** -- G-Books is sponsored by <http://lowendmac.com/> and... Small Dog Electronics http://www.smalldog.com | Refurbished Drives | -- Check our web site for refurbished PowerBooks | & CDRWs on Sale! | Support Low End Mac <http://lowendmac.com/lists/support.html> G-Books list info: <http://lowendmac.com/lists/g-books.html> --> AOL users, remove "mailto:" Send list messages to: <mailto:[EMAIL PROTECTED]> To unsubscribe, email: <mailto:[EMAIL PROTECTED]> For digest mode, email: <mailto:[EMAIL PROTECTED]> Subscription questions: <mailto:[EMAIL PROTECTED]> Archive: <http://www.mail-archive.com/g-books%40mail.maclaunch.com/> --------------------------------------------------------------- >The Think Different Store http://www.ThinkDifferentStore.com ---------------------------------------------------------------