Date: Mon, 10 Nov 2003 13:30:21 -0500
Subject: Re: Kernel panics on 12" PBook
From: "Meg St. Clair" <[EMAIL PROTECTED]>
Message-ID: <[EMAIL PROTECTED]>
In-Reply-To: <[EMAIL PROTECTED]>

On 11/9/03 5:33 AM, "Tom Burke" <[EMAIL PROTECTED]> wrote (edited for
length):

Yesterday I experienced a run of kernel panics on my 12" PB. After the
first panic occurred I was unable to reboot successfully - 4 or 5
successive reboot attempts all resulted in another panic during the
reboot.

However, I got a
feeling that perhaps there was a problem with memory so I took out the
512Mb RAM module, ran the tests again with a base 128 Mbyte system and
everything passed. Then I re-inserted the 512 Mb memory module, re-ran
the tests, and once again everything was OK. Next step was a boot into
single-user mode to run fsck, which also came up OK - no problems
revealed. Finally a full reboot into normal mode was successful, and
it's been OK since then, with a couple of reboots, and at least one
'wake from sleep'.


It's possible that the ram became loose. I periodically have a problem with
kernel panics when I pick my 12" pb by the left front. Turns out that, over
time and with the jostling that comes of carry it everywhere, the Airport
card comes every so slightly unseated. It's not enough to interfere with the
Airport functions but it causes the panics. So, I take the card out, put it
back and then everything is fine for several months. Could be a similar sort
of thing.


Meg
--
PowerBook 12-inch,10.3, 640 MB RAM
iChat: megsaint

This is really not related to G-Books, however it's one of only 2 list I'm on.
Perhaps someone here can help us? We have kernel panics on a G4
dual 1.25 (using 10.2.6) regularly . The first time we took screen shots with
a digital camera talked for hours on the telephone with Apple Japan. (Of course
we did try everything we could think of first, taking out Ram modules, etc.)
(By the way, we had more trouble with Apples Ram then our own.)
Apple had it for over 1 week, returned and still same problem. More digital
screen shots were taken, this time Apple kept it for almost 1 month. Recently,
it's doing the same thing again, only now you can't even see a inserted
DVD or CD on the desktop. (That means we cannot even test it ourselves,
by having a clean install of system. Toast will recognize the Pioneer Drive,
there is just nothing mounted on the desktop.) now, Apple replaced so many
parts the first time including here's a list: Replaced the Mother Board and
Main logic board as far as I can see. However, they did not replace the in
out controller nor anything to do with in and out as far as I can see. It was
not spelled out on the receipt just in initials of tech terms, making it appear
as Greek or I should say Geek.
Now, I am no technician, but the screen shot had i/o listed 6 or seven times,
to me this is a in out problem, that's about the only thing they did not replace.
Apples world wide policy on this kind of thing needs a more closer look by
Apple, they must be losing money on this problem. Man hours spent, time
wasted, etc, they have got to be losing money on this. As for us, we cannot
use this computer. (we do have 9 more Macs here. That machine is a brand
new machine, just has 4 more months of warranty.) This is the first time I
have ever seen this kind of incompetence, they should have replaced it to
begin with. Now, I'm debating on even purchasing a G5 here, if we have to
go through this again? My Ti500 went bad the first week, they replaced it the
next week with a new one, I fail to see the difference, it's been working for
2 and half years. Does anybody have any ideas? My idea, send it back wait
another month for the PC to return, we all know what PC stands for don't we?


Sorry, too long,
Brian


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