We have allot of Dells and if it is a Latitude they will just replace the screen. In fact you can request to have the parts delivered and simply do the work yourself.
On the backup point, I would use Symantec Ghost. This way you can backup the entire system and do a restore to a working system in under 15 minutes. Cheers, Sam On Tuesday 04 March 2003 12:58, Mat Branyon wrote: > Why not just switch hard drives? If the laptop is being replaced by > the same model, why dont you just ask them to put your old hard drive > in the new computer? > > If anything back up your home directory, that should be all you need > (and it will cause minimal conflicts if you have to reinstall gentoo) Or, specifly request that they replace the screen. Searches for replacement screens show me that 14 inch screens can be had for $100 to $150 or less. This is certainly cheaper than sending you a new laptop -- Regards, Ernie 100% Microsoft and Intel free -- [EMAIL PROTECTED] mailing list -- [EMAIL PROTECTED] mailing list
