On Fri, 10 Nov 2000, Cole Tuininga wrote:
> Perhaps, though at least two of the folks I'm familiar with switched away
> within the past month because of continued trouble.
H. I wonder if it has something to do with service area or CO? Where
were these people (general area)?
The Vitts D
On Nov 9, Benjamin Scott claimed:
> FWIW, six months ago, we agreed with you (and we're one of their
> resellers!). But about four or five months ago, Vitts finished a major
> network upgrade. They scraped the stupid Cabletron wide area Ethernet backbone
> they were using, and replaced it with
At 08:49 PM 11/9/2000 -0500, Michael O'Donnell wrote:
> >[Vitts] guarantee 99% availability. That includes better
> >then 50 ms round trip time to their Internet access point,
> >and better then 5% packet loss. If you unplug your DSL NTD,
> >ten minutes later, your phone will ring, with a Vitt
>[Vitts] guarantee 99% availability. That includes better
>then 50 ms round trip time to their Internet access point,
>and better then 5% packet loss. If you unplug your DSL NTD,
>ten minutes later, your phone will ring, with a Vitts tech on
>the line asking if everything is okay.
>
>All their
On Thu, 9 Nov 2000, Cole Tuininga wrote:
> Of the 5 or so people/companies I've know to use Vitts, every single one
> of them has switched away. Their network is unreliable at best, their
> tech support very unhelpful, their billing department is completely
> unaware of anything that is actually