Re: Could not obtain the lock

2017-12-28 Thread moirag
Hi, friends, Sorry for going AWOL - I couldn't put any time into this issue until the holidays. I have figured it out!! My anti-virus (a thing called Bitprotector that is provided by Best Buy, where I got the laptop) blocked guncash from doing something. I discovered this completely by accident,

Re: Could not obtain the lock

2017-11-23 Thread moirag
> On Wednesday, 22 November 2017 04:19:21 GMT moi...@web.net wrote: > >> >> It has to be on my desktop?? OK, i'll try that ... tomorrow ... and >> report >> back. >> >> Moira > > No it doesn't have to be on your desktop, but for testing purposes it is a > handy place that we know exists! Oh, well

Re: Could not obtain the lock

2017-11-22 Thread moirag
> Moira, > > Do you have similar problems with other files on that computer? Do you > check it for malware regularly? It seems a little odd that you were able > to place the file there without write permission unless you do have > multiple users on that computer. You may need to find an expert t

Re: Could not obtain the lock

2017-11-22 Thread moirag
> I believe that others will concur that you do not have write permission in > the folder containing that data file. Is your user name User? Yes, my user name is User. Should I change it (if I can figure out how)? > That is also why GnuCash failed to create a .LCK file. You need to make a new f

Re: Could not obtain the lock

2017-11-22 Thread moirag
> Hi Moira, > > What about the folder that the GC data file is in - is that read-only? > can you create a file in that folder using some other program, say notepad or > word? The folder is not read-only, but it does indicate that there are read-only files in it that I can't find. > Don't know how

Re: Could not obtain the lock

2017-11-22 Thread moirag
David... > The lock file is always in the same folder as the data file and it always > has the same name as the data file with the suffix .LCK Unless you are > doing something very unusual, the files will be visible in your file > explorer as long as you put them somewhere in your user folder on

Re: Could not obtain the lock

2017-11-21 Thread moirag
No, the files are not "Read-Only". My username for Windows??? Yes, it is different on the new computer. Does that matter? > > Hi, > > Check if you have copied the file and made it read-only (or put it in a > read- > only directory). MAybe your username is different or something? > > HTH, > Maf. >