Re: [GNC] How to update Description info in Payment Field of Customer Report?

2019-07-30 Thread Adrien Monteleone
Thanks Geert, that’s probably the safest and certainly most consistent option. Regards, Adrien > On Jul 30, 2019, at 12:03 PM, Geert Janssens > wrote: > > The other (more conservative) option is to right-click on the payment > transaction in the AR account and then select "Edit Payment...". T

Re: [GNC] How to update Description info in Payment Field of Customer Report?

2019-07-30 Thread Geert Janssens
The other (more conservative) option is to right-click on the payment transaction in the AR account and then select "Edit Payment...". That way you're consistently using the same window to set all your payment memos. Regards, Geert Op vrijdag 12 juli 2019 16:45:46 CEST schreef Adrien Monteleon

Re: [GNC] How to update Description info in Payment Field of Customer Report?

2019-07-12 Thread L. D. James
On 7/12/19 1:01 PM, Adrien Monteleone wrote: Sorry, forgot that detail. I’m not editing in the AR register. (generally, you should not do so) Makes sense... this is the reason the entries were not being consistent.  I was concern about a corruption in the data, so test test until I get it righ

Re: [GNC] How to update Description info in Payment Field of Customer Report?

2019-07-12 Thread Adrien Monteleone
Sorry, forgot that detail. I’m not editing in the AR register. (generally, you should not do so) I clicked the ‘payment’ link in the Customer Report. This opened my asset register that was used as the transfer account when I processed the payment. In this case, it was an Undeposited Funds accou

Re: [GNC] How to update Description info in Payment Field of Customer Report?

2019-07-12 Thread L. D. James
Which screen did you go to for performing the edit?  That's most likely the key, editing the "Memo".  I was editing something different.  I was editing from the "Accounts Receivable" screen.  It has a memo field.  If the field is empty it says "Memo".  Making a change there doesn't show up on t

Re: [GNC] How to update Description info in Payment Field of Customer Report?

2019-07-12 Thread Adrien Monteleone
I just edited one of my memos for a customer’s payment noting it applied to a certain invoice and then refreshed the Customer Report. It updated the description field for me as expected. Be sure you are entering info in the `memo` and not the `notes` field of the transaction. `memo` is the tex

[GNC] How to update Description info in Payment Field of Customer Report?

2019-07-12 Thread L. D. James
On many of my Payments entries, I inadvertently don't write a Memo or mistype the correct note when processing the payment.  I can correct this by editing the Memo field in the Accounts Receivable page. It's great having the correct information recorded and available, however, it doesn't show