Re: Unable to create reports

2017-07-07 Thread Dave H
Heather, If my memory is correct there were some issues (I can't remember what they were now) with the Windows version of 2.6.16 and there was a 2.6.16-1 release shortly afterwards that fixed the issues. Perhaps you should just download the current version 2.6.17 which was released a couple of da

Re: Unable to create reports

2017-07-07 Thread Dave H
Heather, Just a wild thought but where did you save your gnucash datafile when you created it. I keep mine in a GnuCash sub folder under the "My Documents" folder as I know I've got write access to it there. Cheers Dave H. On 7 July 2017 at 16:14, Heather Stevens wrote: > Hi, > I have insta

Re: Unable to create reports

2017-07-07 Thread Dave H
Heather, John included a link in his email to the trace file instructions which I also copied in my earlier reply to you :-) Please use reply all so other users can assist if necessary. Cheers Dave H. On 7 Jul 2017 5:27 pm, "Heather Stevens" wrote: Hi, Thanks for your response. I have install

Re: Unable to create reports

2017-07-07 Thread Dave H
On Fri, 7 Jul 2017 at 4:14 pm, Heather Stevens wrote: > Hi, > I have installed gnu cash for the first tim and added all my accounts. I > used GnuCash 2.6.16 and I have windows professional 7. > My tree and all looks great but gnu cash will not create reports. I > get *Error > opening file: No s

Unable to create reports

2017-07-06 Thread Heather Stevens
Hi, I have installed gnu cash for the first tim and added all my accounts. I used GnuCash 2.6.16 and I have windows professional 7. My tree and all looks great but gnu cash will not create reports. I get *Error opening file: No such file or directory*error. Please assist. Regards Heather ___