[google-appengine] Re: Stackdriver: Thoughts?

2018-06-29 Thread 'Dinesh (Google Platform Support)' via Google App Engine
Hello Kaan, Thanks for your feedback and confirmation that the issue is resolved now. Just to add, you can find detailed information about Free and excluded logs, general tips about reducing your logs usage, Monitoring and pricing in this documentation[1]. This page[2] describes Logs Exclusio

[google-appengine] Re: My Website not running after billing verification

2018-05-23 Thread 'Dinesh (Google Platform Support)' via Google App Engine
Hi Nitin, Can you please confirm if you have access to your VM instance? If yes, can you please try to login to your VM and check your web-server is up and running? I can see 2 VMs in one of your project is up and running. You may want to verify that GCP firewall rules are not blocking connect

[google-appengine] Re: Security issue about using google cloud for app development

2018-04-19 Thread 'Dinesh (Google Platform Support)' via Google App Engine
Hi Chan, >From your post, I understand you have some security concern regarding Visa, Master card which support payment function in your app. Please note that Google Cloud is PCI security compliant, Protecting customers’ card information and ISO 27018 certified - Protecting personal data inform

[google-appengine] Re: Error “No URLs matched” When copying Google cloud bucket data to my local computer?

2018-03-26 Thread 'Dinesh (Google Platform Support)' via Google App Engine
Hi Sudhanshu, First of all please note that google group is intended for general product and service related discussions, not for technical issues and troubleshooting. You can use the Community Support Overview [1] to figure out which of our support platforms is better suited for your question.

[google-appengine] Re: Not able to update Project on app engine

2018-02-16 Thread 'Dinesh (Google Platform Support)' via Google App Engine
As updated on cloud status dashboard issue with GAE resolved for affected projects as of 12:44 US/Pacific on 15th Feb. Can you please retest and confirm your issue has been resolved now? If not, can you please elaborate how are you updating project and which request you are sending? Please reco

[google-appengine] Re: Not able to update Project on app engine

2018-02-15 Thread 'Dinesh (Google Platform Support)' via Google App Engine
Cloud Platform support is aware of this issue. The Status Dashboard has been updated with this outage. Please follow it for further updates: https://status.cloud.google.com/ On Thursday, February 15, 2018 at 1:28:55 PM UTC-5, Richard Cheesmar wrote: > > My App engine project is not able to uploa

[google-appengine] Re: Reg:Server Mirrior

2018-02-13 Thread 'Dinesh (Google Platform Support)' via Google App Engine
Hello Turiya, >From Mirror server, I understand you want to create another server (VM instance) with similar specifications in different zones. Please let me know if my understanding is correct or if you meant something else. 1. You may want to create a snapshot of your VM insta

[google-appengine] Re: Google Cloud, is it normal for Wordpress(click to deploy) install running more than 30 min?

2017-11-09 Thread 'Dinesh (Google Platform Support)' via Google App Engine
Hello, There is nothing wrong with your setting. Currently we have an open issue [1] under public issue tracker for this defect. A workaround is available to resolve this issue and you can refer detailed step from PIT case. Link [1]:https://issuetracker.google.com/69098399 On Thursday,