I've recently created a ticket through the free billing support (https://support.google.com/code/contact/cloud_platform_billing?rd=1)
After ~6 days, I got a reply (of course I supressed the issue in 6 days, 6 days is a long long time, but it really doesn't matter) - the issue was a minutely quota increase request The assigned representative was pretty excellent, contacted the engineering team, and updated me at each step, *however*, all of the emails are sent from noreply emails, and there is no way to reply back to the representative, he is updating me on the issue, asking questions related to the issue, however I can't reply to him, feels pretty bad In the meantime someone from engineering requested some information too, this time from a repliable email, I think I might get a quota increment after all (It has been 2 weeks from my request, I'm guessing I might get a final reply soon, all my previous/ancient attempts had failed) My suggestion would be to implement a decent communication interface for Bronze support too (I haven't seen the Silver/Gold interface) -- You received this message because you are subscribed to the Google Groups "Google App Engine" group. To unsubscribe from this group and stop receiving emails from it, send an email to google-appengine+unsubscr...@googlegroups.com. To post to this group, send email to google-appengine@googlegroups.com. Visit this group at http://groups.google.com/group/google-appengine. For more options, visit https://groups.google.com/d/optout.
